Review of Lighthouse

10
Reliable rate shopping, but only one default occupancy
Revenue Solutions & AI Specialist from 200 to 499 room Bed & Breakfast & Inns in Stockholm (Sweden)
Verified
1 days ago
What do you like most?
We use Lighthouse for rate shopping across our portfolio of 43 hotels in Sweden. The competitor rate data is reliable and easy for our revenue managers to work with daily, and the scheduled parity reports give us a clear view of our position on the major OTAs without manual work. Smart Insights and the event features help the team spot dates that need attention. Lighthouse has also been proactive with training sessions for our revenue team, which has helped adoption.
What do you dislike or think could be improved?
We chose 1 guest as our default rate shopping occupancy because it covers most of our business, but only one default can be applied. During leisure periods such as weekends and school holidays, our revenue managers often want to compare 2-guest prices and have to run manual rate shops to get them. It would be valuable to set the default occupancy by day of week or date range, or to shop both 1 and 2 guests on a schedule.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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