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Review of Shiji Group

10
Review of Shiji
Front Office Manager from 75-99 room Branded Hotels in Sydney (Australia)
Verified
2 years ago
Products Reviewed
Reputation Management
Hotel POS Systems
Property Management Systems
What do you like most?
The ability to have all our system integrate and talk to each other, also very user friendly and easy to use. Support is also very prompt and helpful (particularly Priscilla - she is the best!)
What do you dislike or think could be improved?
Reoccurrence of bug/s which require escalation to development team and Support (example not being able to checkout folios due to taxes). speed of the system also needs to be improved and also the deployment of a digital e-invoice/folio
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
3.0/5
Shiji G. from Shiji Group replied
We’re pleased to hear that system integration and support have met your expectations. We appreciate your insights regarding system performance and specific features. Thank you for your valuable feedback and choosing Shiji as your trusted partner.

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