Review of Canary Technologies

10
Quick, consistent responses — but content updates are hard to unteach
Director of Guest Experience from 200 to 499 room Luxury Hotels in Austin (United States)
Verified
2 days ago
What do you like most?
Quick and consistent responses which align with given content although it is difficult to unteach content that has changed or updated.
What do you dislike or think could be improved?
Group SMS capabilities, automatically archive a message if no human response if needed, web chats should require basic guest info to begin like name and phone number.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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