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Review of Canary Technologies

10
Guest self check-in that needs tighter messaging controls
General Manager from 100 to 199 room Bed & Breakfast & Inns in Rehoboth Beach (United States)
Verified
2 days ago
Products Reviewed
Contactless Check-in
Upselling Software
Digital Tipping Solutions
What do you like most?
I like the guest can check in ahead of their arrival. Most of our guests have seemed to like this feature and the option to upgrade if able.
What do you dislike or think could be improved?
Limit the number of email and text messages that system can automatically send. I would. If a guest does not reply to the text the system keeps sending messages looking for a response. Also if a guest asks for an early check in or late checkout, we need an option that says why we can't approve it. Too many Arrivals or Checkouts, a time option for early check inns. May not be able to do a 9am but can do a 11am. During our summer season we can't do late checkouts but could extend their stay instead.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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