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Review of SiteMinder

10
User-friendly revenue optimization with strong support — could use more OTA controls
Hotel Manager from 50-74 room Bed & Breakfast & Inns in Petaling Jaya (Malaysia)
Verified
23 days ago
Products Reviewed
Rate Shopping
Channel Managers
Website Design
What do you like most?
The system is very user friendly and optimize our property room revenue particularly Channel Manager, Website Builder and insights. Additionally, we are also very pleased with the SiteMinder 24/7 support team. Thank you.
What do you dislike or think could be improved?
Everything is fine. If it is feasible, it would be beneficial to have a function on the number room to sell that restricts certain OTAs for varying amounts in the future. Many thanks for it.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Eizac, Thank you so much for your wonderful feedback! We're thrilled to hear that you find our system user-friendly and that it effectively optimizes your property room revenue, particularly with the Channel Manager and Website Builder. We appreciate your suggestion regarding OTA controls, and your insights are invaluable as we strive to enhance our offerings. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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