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Review of Shiji Group

5
Great integrated hotel solution with PLM, POS and messaging, cloud based and tablet enhanced
Director of Front Office from 200 to 499 room Boutique Hotels in Paris (France)
Verified
2 years ago
Products Reviewed
Reputation Management
Hotel POS Systems
Property Management Systems
What do you like most?
Great integrated hotel solution with PMS, POS and messaging service, cloud based and tablet enhanced. In PMS the integration with payment solution is a good point.
What do you dislike or think could be improved?
PMS is not optimal, difficulties for Palace Hotels to handle groups, reservations, city tax, different languages, bill adjustments after check-out...
2.5
Poor
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A
Shiji G. from Shiji Group replied
Thank you for your positive feedback on our integrated hotel solution and the seamless payment integration within Daylight PMS. We recognize the challenges you mentioned regarding group handling, reservations, city tax, multilingual support, and post-check-out billing. Your input is important to us as we continuously work to improve the PMS experience for all users. We appreciate you taking the time to share your thoughts.

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