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Review of Canary Technologies

10
Organized authorizations and efficient guest messaging — updates could be smoother
Operations Manager from 25-49 room Limited Service & Budget Hotels in Thunder Bay (Canada)
Verified
2 days ago
Products Reviewed
Upselling Software
Guest Messaging Software
Digital Tipping Solutions
What do you like most?
Canary has been a great tool for our hotel, particularly for managing guest payment authorizations. It helps keep the process organized and makes it easier for our front desk team to handle authorizations as part of our daily operations. Guest messaging is very efficient. Upsells help generate good revenue.
What do you dislike or think could be improved?
One useful improvement would be a more streamlined process for updating authorizations when guests extend their stays. Clearer status updates and reminders for outstanding authorizations would also help our front desk team follow up efficiently.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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