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Review of Actabl

10
Streamlined guest requests in one place — clearer alerts would help
Guest Services Agent from 200 to 499 room Luxury Hotels in Jasper (Canada)
Verified
2 days ago
Products Reviewed
Hotel Maintenance Software
Staff Collaboration Tools
Concierge Software
What do you like most?
What I like most about ALICE is how it streamlines communication between departments and makes it easier to manage guest requests efficiently. Having everything organized in one place helps ensure requests are followed up on in a timely manner, improves teamwork, and allows us to provide a smoother and more personalized guest experience.
What do you dislike or think could be improved?
One thing that could be improved is making the notifications and updates more consistent and user-friendly. It would be helpful to have clearer alerts for new requests and changes in status so that nothing gets missed and teams can respond even more efficiently.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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