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Review of Directful

10
Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator
E-commerce Manager from 500+ room City Center Hotels in Orlando (United States)
Verified
2 years ago
Products Reviewed
Direct Booking Tools
Guest Messaging Software
Reputation Management
What do you like most?
I liked their software and the ability to regain past guests, the results have been impressive, and their customer service is amazing. It has been a significant revenue generator for our hotels, boosting our overall performance and customer satisfaction.
What do you dislike or think could be improved?
There are areas in the reporting that could be improved. However, whenever we have brought these issues to their attention, they have always been highly responsive to our requests. They consistently provide timely updates and work diligently to address our concerns, ensuring that the reporting features continue to evolve and meet our needs.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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