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Review of The Guestbook

10
Guest loyalty and repeat stays with no real drawbacks
Hotel Operations Manager from 200 to 499 room Casinos in Shelton (United States)
Verified
1 days ago
Products Reviewed
Loyalty Programs for Independents
Direct Booking Tools
What do you like most?
I enjoy that Guestbook gives us another opportunity to connect with our guests and reward them for choosing to stay with us. From a hotel standpoint, I appreciate how it helps us build guest loyalty, encourage repeat stays, and create additional value for our guests while supporting our hotel's revenue goals. I also like that it gives us another way to stand out from other hotels and make our guests feel appreciated.
What do you dislike or think could be improved?
I can not think of something to improve the team has been easy to work with, and our guests seem to really enjoy having the option to participate in the rewards program.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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