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Review of Canary Technologies

10
Guest messaging that drives upsells — but waiver flow is missing
General Manager from 200 to 499 room Resorts in Baxter (United States)
Verified
1 days ago
Products Reviewed
Upselling Software
Guest Messaging Software
Digital Tipping Solutions
What do you like most?
Being able to message our guests directly has been a great tool for our property. It allows us to communicate important information before and during their stay while also improving the overall guest experience. We also have several upsell opportunities available through the messaging platform, which have helped us generate additional revenue before the guest even arrives. It gives guests an easy way to enhance their stay while creating additional revenue opportunities for the hotel.
What do you dislike or think could be improved?
We have a Waterpark on property, and it would be extremely helpful if we could have guests complete and sign our Waterpark waiver at the same time they fill out their registration card. Having the waiver built directly into the registration process would make check-in much smoother for both guests and the Front Desk team. It would also help ensure that every guest using the Waterpark has completed the required waiver before receiving their wristbands. Ideally, the guest could review the waiver, acknowledge the Waterpark rules and policies, and provide an electronic signature as part of the same registration process instead of having to complete a separate form.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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