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Review of Shiji Group

10
Benchmarking and performance trends — local teams need more control
Cluster Food and Beverage Manager at Thistle Trafalgar and Thistle Piccadilly from 200 to 499 room Boutique Hotels in London (United Kingdom)
Verified
22 days ago
Products Reviewed
Reputation Management
Hotel POS Systems
Property Management Systems
What do you like most?
The report provides a statistical overview and comparative analysis of performance across various outlets. It highlights key trends, growth patterns, and operational results, enabling benchmarking between locations. The data demonstrates performance improvements over time, identifies areas for development, and supports informed decision-making to enhance overall business performance.
What do you dislike or think could be improved?
Providing greater administrative authority to local management teams would improve operational efficiency and enhance decision-making. Local managers have a deeper understanding of their business needs, operational challenges, and key performance drivers. Increased local control would enable faster responses, more accurate analysis, and stronger accountability, ultimately supporting the achievement of desired business outcomes.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Jessica k. from Shiji Group replied
Hi Tadas, Thank you for your fantastic review and perfect score! We're thrilled to hear that the benchmarking insights, trend tracking, and outlet comparisons help your teams better understand performance and make informed business decisions. We also appreciate your feedback about increasing administrative permissions for local teams. We understand the importance of empowering managers with the right tools and access to respond quickly to their unique operational needs. Thank you for sharing your perspective and for partnering with us to make the platform even better.

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