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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Tripleseat

10
User friendly and strong partner support
Director of Sales from 200 to 499 room Boutique Hotels in San Francisco (United States)
Verified
1 days ago
Products Reviewed
Event Management Software
Hotel Sales Software
What do you like most?
Very user friendly and easy to adapt to with little to no learning curve. The customer service team and account managers are also genuinely receptive to hotel feedback and actively work to incorporate partner suggestions where possible. One of the biggest advantages of working with Tripleseat versus some of the larger event platforms is their flexibility and willingness to evolve the product alongside their hotel partners, rather than operating with a more rigid, one-size-fits-all system.
What do you dislike or think could be improved?
Overall, the platform is very user friendly and easy to adapt to, but I think there’s still some opportunity around reporting and operational visibility. Better alerts on syncing errors would be really helpful, as those tend to happen at the individual event level and often aren’t caught until someone notices the discrepancy firsthand. It would also be great to have more flexibility in pace reporting by actual revenue month versus just the event start date, especially for groups overlapping multiple months where the revenue isn’t always reflected accurately in monthly pacing.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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