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Review of Lighthouse

10
Fast, reliable pricing insights — with room for better reporting
Revenue Analyst from 200 to 499 room Branded Hotels in Sao Paulo (Brazil)
Verified
1 days ago
Products Reviewed
Rate Shopping
Business Intelligence
Hotel Rate Parity
What do you like most?
The tool makes it very easy to check rate parity, identify any discrepancy, and compare our pricing against the compset while also keeping track of the market. The combination of market intelligence, reliable data, and insights available through the dashboard and analytics tools helps us make decisions faster and with more confidence. Since the tool is synchronized with our PMS, the data is accurate and easy to trust, which is very helpful during busy days. The ability to generate reports, analyze trends through chart and graph views, and support our forecast process has improved our daily workflow a lot, the platform also helps us quickly resolve pricing issues, monitor our daily and weekly pick-up, with a better understanding of our market segments. Another feature I really like is how easy it is to find the information I need and how fast I can do this. It saves a lot of time because most of the information is available in one place. Instead of exporting data from different systems and working on several spreadsheets, I can quickly access what I need and focus on the analysis itself. The dashboard is intuitive and makes it easy to switch between a high-level overview and a more detailed analysis. Overall, it is a tool that I use every single day and rely on for many of my pricing and forecasting decisions. It has helped make revenue management more organized, efficient, and much easier to manage on a daily basis and I would confidently say that my colleagues think the same. I also appreciate how simple it is to navigate the platform, even when I need to switch between different tasks throughout the day. Whether I am reviewing future demand, checking competitor pricing, or validating performance against budget, the information is easy to find and understand. The system allows me to react more quickly to changes in the market and spend less time gathering information manually. It is also helpful that different views and filters can be customized depending on what I need to analyze, which makes the tool useful for both quick checks and more detailed reviews.
What do you dislike or think could be improved?
If I could improve one thing, it would be the learning resources available for users. More tutorials and practical examples would make it easier to discover features that might otherwise go unnoticed. I would also like to see improvements to the AI assistant, as it can sometimes provide limited answers and could be more helpful when responding to specific questions. Finally, I think the custom reports feature has room for improvement, especially when it comes to customization options and the ability to build reports that better fit different business needs.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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