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Review of Quore

0
Front desk and Housekeeping and Lost Found can be improve!
Unknown from 500+ room Boutique Hotels in Provo (United States)
Verified
6 years ago
Products Reviewed
Hotel Maintenance Software
Hotel Sales Software
Housekeeping Software
Guest Messaging Software
Staff Collaboration Tools
What do you like most?
Front desk use Quore for pass on News from one shift to the next. It will be more useful if Quore have options for employee to click on "read it" so everybody know who read and who don't.
What do you dislike or think could be improved?
Housekeeping should have easier way to close expired tasks in one time, instead of one by one. Lost and Found should be more organized and have tabs "retrieve" and "give to..." so we know the items have been retrieved by guest or it was over 30 days and given to whoever found it.
0.0
Terrible
Ease of Use
1.0/5
Customer Support
0.5/5
ROI
0.5/5
Implementation
0.5/5
Lyn M. from Quore replied
Hi Jenny, We are sorry to hear that you are not happy with our solution and we are always looking for ways to improve our users experience with improvements to our app. I'm glad to report that some of the issues that you have posted, have been updated in our app. For example, we have a Logs solution that allows our users to monitor when someone clicks into an entry. We have added new functionality to our Lost & Found solution, that allows users to mass close lost and found items, along with organizing by category how lost and found items are purged from a property. A Success Specialist will be reaching out to you next week, to discuss in more detail our Logs and Lost & Found solutions. Here is a link to our release notes which gives an update of our enhancements happening within the app: https://blog.quore.com/release-notes. We appreciate your feedback.

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