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Review of GuestRevu

10
Efficient chat support with quick follow-through — scales could be better
Guest Relations Manager from 200 to 499 room Boutique Hotels in Victoria Falls (Zimbabwe)
Verified
3 days ago
Products Reviewed
Reputation Management
Guest Survey Software
What do you like most?
Chat booth is efficient and there is follow through when you ask for assistant on email and issues are quickly resolved.
What do you dislike or think could be improved?
Scales can be improved as most guests think awarding 3 is a better grade, 4 is good and 5 excellent.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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