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Review of GuestRevu

10
Daily guest feedback that improves service quality — missing Yandex reviews
PA of cluster IT Director from 500+ room Branded Hotels in Samarkand (Uzbekistan)
Verified
1 days ago
Products Reviewed
Reputation Management
Guest Survey Software
What do you like most?
We use GuestRevu every day across all nine of our hotels. The platform helps us manage guest feedback, identify our service strengths, and understand where improvements are needed. It allows us to better understand our guests’ expectations and incorporate their feedback into our daily work. GuestRevu has become an important part of our daily operations and a valuable tool for improving service quality.
What do you dislike or think could be improved?
One feature we would like to see added is the ability to import reviews from platforms such as Yandex. This is particularly important for us, as many tourists in our country use Yandex to leave reviews. Having this feedback available in GuestRevu would give us a more complete picture of our guests’ experiences.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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