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Review of Tripleseat

10
Tripleseat has helped me streamline the booking process and coordinating events
Events Manager from 25-49 room Bed & Breakfast & Inns in South Berwick (United States)
Verified
4 days ago
Products Reviewed
Event Management Software
Hotel Sales Software
What do you like most?
- The onboarding process was organized and the onboarding team did a great job at leading us step by step and answering all of our initial questions. - Awesome customer support. Any time I have needed help Tripleseat seat has assisted me in a timely matter and have directed me toward the resources I've needed. - It is a user-friendly platform. Integrated tools such as automated tasks and reminders, AI assistance, and a robust reporting system help keep well organized. It is super easy to send out a proposal and quickly update the proposal to add or remove something. Contracts and BEOs can be signed via Tripleseat. Online Payments can also be processed.
What do you dislike or think could be improved?
I use the Tripleseat primarily to book and manage events at the inn. Ideally I would like to use the platform for our inn guest room bookings. We would potentially use Tripleseat if we could integrate our current bookings/reservations system (ThinkReservations) with Tripleseat. I would like to be able to print Tripleseat emails much more easily. I can go to my gmail account to print the email I need but it is more difficult to print the same email directly from Tripleseat.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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