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Review of The Guestbook

10
Reaching guests we wouldn’t organically — but groups and weddings need more focus
Marketing Manager from 100 to 199 room Boutique Hotels in Playa del Carmen (Mexico)
Verified
1 days ago
Products Reviewed
Loyalty Programs for Independents
Direct Booking Tools
What do you like most?
I believe The Guestbook has been able to help us reach places and people that maybe we organically wouldn't. We as a hotel may have paid media and partners but there is always a window of opportunity where clients can recommend or even stay with us with the rewards given by TG. This is a team effort and being assisted by our account managers and having meetings where everything is explained and detailed is amazing. Whitney Mulaj has been the best at collaborating with Mahekal.
What do you dislike or think could be improved?
I think every hotel has its needs and specifically for Mahekal, having a major focus on groups and weddings would be of great help.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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