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Review of The Guestbook

10
Cash rewards that drive direct bookings — more partners would help
Sr. Mgr of Revenue & Reservations from 200 to 499 room Bed & Breakfast & Inns in Catoosa (United States)
Verified
2 days ago
Products Reviewed
Loyalty Programs for Independents
Direct Booking Tools
What do you like most?
Rewards cash paying customers for direct and repeat bookings. We love that our guests get to choose how they receive their rewards. Over the course of the last 6+ years, The Guestbook has been a important strategic partner to help us grow and create loyalty around our cash paying customers. Not to mention the support services and Gabby are always quick to reply and assist whenever needed. Great team and a great service!
What do you dislike or think could be improved?
I would like to see more retail partners and charitable organizations added to the rewards list. Also a tiered discount to "frequent flyers".
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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