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Review of Duve

10
Pre-arrival check-in that cuts front-desk work — dashboard could be more intuitive
Frontoffice attendant from 75-99 room Boutique Hotels in Sint Willibrordus (Caribbean)
Verified
2 days ago
Products Reviewed
Upselling Software
Guest Messaging Software
Mobile Ordering & Room Service
What do you like most?
Duve lets guests complete registration, submit identification, sign forms and handle relevant payments before arrival. Why it does well: It reduces repetitive front-desk work, paper forms and arrival bottlenecks. Configurable check-in flows can also accommodate different booking sources.
What do you dislike or think could be improved?
One thing Duve could improve is the integration and usability of its dashboard. Making the platform more intuitive and simplifying workflows would help hotel staff manage guest communication, check-ins, and upselling more efficiently from one place. This would reduce the learning curve, save time, and allow teams to focus more on delivering an excellent guest experience.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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