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Review of Canary Technologies

9
Seamless call triage — but thick accents trip it up
Director of Sales from 200 to 499 room Bed & Breakfast & Inns in Ottawa (Canada)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
Mobile Ordering & Room Service
What do you like most?
I love that it works as our hotel operator. Triages our calls seamlessly to each department, for specific needs. It is great.
What do you dislike or think could be improved?
Some way, somehow, if it would easier understand commands given with thick accents. Many guests have mentioned they have tried to state what they are looking for, but it is evident, Canary can not understand thick accents.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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