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Review of Customer Alliance

7
Compactness
Front Office Manager from 50-74 room Branded Hotels in Berlin (Germany)
Verified
6 months ago
Products Reviewed
Reputation Management
Guest Survey Software
What do you like most?
The compactness and variety of all integrations with review portals, as well as the ability to have an overview of all channels, are impressive. The AI ​​function is particularly compelling.
What do you dislike or think could be improved?
The AI ​​could be improved to produce more realistic answers and offer multiple choices instead of just three.
3.5
Average
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
3.0/5

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