Operations 中受歡迎
最佳 Property Management Systems 的 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management 中受歡迎
最佳 Revenue Management Systems 的 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2024
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing 中受歡迎
最佳 Hotel CRM & Email Marketing 的 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2024
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience 中受歡迎
最佳 Hotel Guest Apps 的 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
hotelkit (Staff Engagement)
4.8 (316 评论)
Willem, Mark, Tilmann + 41 more experts recommend hotelkit
读 建议在 12 中排名第 1 位的 员工敬业度软件
酒店经营者投票 hotelkit 作为 #1 员工敬业度软件 2024 年的供应商 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world在一个平台上提高生产力并保持联系
94% 推荐度,619 家酒店推荐
25 Hours, Radisson Hotels, Intercontinental 和另外616 家酒店
特征
消息传递和通信
内容管理
反馈和调查
福利与认可
工作流程自动化
分析和报告
被推荐
成就
该供应商的趋势得分正在上升,hotelkit (Staff Engagement) 是 员工敬业度软件 类别中 #1 最热门的产品(在 12 中),也是全球酒店技术生态系统中 #15 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头
学到更多hotelkit 已将其内部系统开放给 Hotel Tech Report 并获得了经过验证的支持认证。
Learn more about this achievement in the official press release酒店经营者投票 hotelkit 作为 #1 员工敬业度软件 2024 年的供应商 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world该供应商已获得卓越证书,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
低于平均水平
该产品的定价低于该类别中的平均产品,这通常表明它是一种预算产品,具有较少的功能,专为较小的属性和较简单的用例而设计。
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Hotelkit 的案例研究
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Landkreis Alzey-Worms (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
波罗的海的丽笙酒店 - hotelkit 实现了所有酒店的质量管理波罗的海的丽笙酒店 - hotelkit 实现了所有酒店的质量管理
Swinoujscie (Poland)
Mercure Hotel Moa Berlin 如何使用 hotelkit 简化 150 名员工的沟通、交接和工单
Kreisfreie Stadt Berlin (Germany)
Best Western Plus Hotel Erb 的顺畅交接和优化的任务管理 Best Western Plus Hotel Erb 的顺畅交接和优化的任务管理
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair efficiency Through Digitization 迪拜丽笙酒店如何通过数字化提高物业维修效率
Dubai (United Arab Emirates)
卑尔根丽笙酒店的数字客房服务每周节省 24 小时时间 卑尔根丽笙酒店的数字客房服务每周节省 24 小时
Bergen (Norway)
InterContinental Vienna 如何通过 hotelkit 将日常运营数字化以节省时间和金钱
Vienna (Austria)
Henriette Stadthotel 的 hotelkit Moments – 提高团队凝聚力的社交流 Henriette Stadthotel 的 Hotelkit Moments – 提高团队凝聚力的社交流
Vienna (Austria)
参考文献
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
"自hotelkit 推出三年多以来,无论是部门内还是部门间的沟通都得到了很大改善。重要信息会迅速传递给相关人员,令人惊讶的是,由于基于网络的解决方案和智能手机应用程序,即使在下班后或假期后,我们也经常收到交接的答复。尤其是我可以推荐维修工具,我们的技术人员很热情地使用它。因此,更有效地处理维修。总而言之,我只能推荐拥有所有功能的hotelkit。"
"几天来,我们一直在测试模式下使用新工具。即使在最初的几天之后,我们也看到了关键任务的处理效率。提交的想法和要求也可以很容易地集成。清洁人员和家政服务团队的成员在很短的时间内掌握了日常任务。"
"“自 hotelkit 推出以来,我们已经能够显着改善跨部门流程,并使其更加以客户为导向。整个团队都了解所有重要新闻,还可以收集超出其个人活动领域的信息。”"
特色客户
按細分市場的受歡迎程度
類別
16 | 特小 (1-9 房间)
21 | 小 (10-24 房间)
201 | 中等的 (25-74 房间)
362 | 大 (75-199 房间)
164 | 特大 (200+ 房间)
國家
295 | Germany
152 | Austria
65 | Switzerland
29 | Spain
24 | Italy
19 | United Kingdom
16 | India
13 | Norway
12 | France
10 | Saudi Arabia
8 | United Arab Emirates
8 | Belgium
5 | Nigeria
5 | Oman
5 | United States of America
4 | Netherlands
4 | Zambia
4 | Portugal
3 | Slovakia
3 | Sweden
3 | Romania
3 | Malta
3 | Russian Federation
3 | Madagascar
3 | Australia
2 | Thailand
2 | South Africa
2 | Rwanda
2 | Hungary
2 | Poland
2 | Indonesia
2 | Philippines
2 | Tunisia
2 | Morocco
1 | Maldives
1 | Bahrain
1 | Lebanon
1 | Sri Lanka
1 | Turkey
1 | Chad
1 | Qatar
1 | Gabon
1 | Bangladesh
1 | Armenia
1 | Senegal
1 | Andorra
1 | Kuwait
1 | Cyprus
1 | Mexico
類型
289 | 市中心酒店
256 | 精品店
237 | 豪华酒店
202 | 品牌酒店
190 | 住宿加早餐旅馆
188 | 机场/会议酒店
170 | 度假村
107 | 有限的服务和经济型酒店
73 | 长住服务式公寓
39 | 旅馆
24 | 房车公园和露营地
10 | 度假出租屋和别墅
7 | 赌场
4 | 汽车旅馆
地區
646 | 欧洲
28 | 亚太地区
26 | 中东
23 | 非洲
6 | 北美
3 | 大洋洲
類別
583 | 员工协作工具
397 | 酒店维护软件
316 | 员工敬业度软件
256 | 家政软件
更多的 产品 经过 hotelkit
酒店评级
Hoteliers like Hotelkit for its real-time communication, efficient task management, and integration with existing systems such as PMS and guest messaging. Users praise its ability to streamline maintenance and repair workflows, create paperless checklists, and improve inter-departmental communication. Some areas of improvement include better integration with external calendars, enhanced search functionality, and optimization for multi-property usage. Overall, Hotelkit is seen as a vital tool that significantly enhances internal operations and guest satisfaction.
AI-generated from the text of customer reviews
Looking for specific info?
HSK、维护和员工敬业度
Accounting 从 10 to 24 房间 旅馆及早餐 在 Salzburg (Austria)
真的很酷的产品,几乎不言自明
Accounting 从 75-99 房间 精品酒店 在 Leogang (Austria)
惊人的日常使用
General manager 从 10 to 24 房间 豪华酒店 在 Mumbai (India)
公告
Front Office Agent 从 100 to 199 房间 旅馆及早餐 在 Raunheim (Germany)
很棒的系统!
Front Office Agent 从 100 to 199 房间 旅馆及早餐 在 Frankfurt (Germany)
酒店套件超级棒!
House technician 从 100 to 199 房间 旅馆及早餐 在 Munich (Germany)
快速而细致
Kitchen Assistant 从 50-74 房间 旅馆及早餐 在 Lech (Austria)
每家有员工的酒店的必备品
Owner 从 25-49 房间 旅馆及早餐 在 Uderns (Austria)
强大的支持和全面的系统
Marketing & Sales 从 100 to 199 房间 豪华酒店 在 Rimbach (Germany)
最好的酒店工具。
Director 从 25-49 房间 精品酒店 在 Madrid (Spain)
专家问答和合作伙伴推荐
Submit RecommendationIndustry experts recommend hotelkit for its robust ability to streamline hotel operations by connecting teams via a centralized platform. Unique features include comprehensive communication tools like GDPR-compliant chat and social feed, effective multi-property management, extensive third-party integrations, and digital checklists for daily tasks. Despite its many strengths, some experts point out potential downsides like high complexity, initial setup time, and frequent updates which may require continuous learning.
AI-generated from the text of customer reviews
这个产品或服务在哪些方面做得很好?
Hotelkit 擅长通过加强跨部门沟通、任务管理和运营效率来集中和简化酒店运营。它提供实时更新并自动执行客房服务和维护等流程,确保任务得到优先处理和有效跟踪。其用户友好的界面使所有团队成员都可以访问,同时与 PMS 等系统的强大集成确保了无缝的工作流程。此外,其可定制的工具、全面的报告和预防性维护功能可帮助各种规模的酒店提高效率、减少停机时间并专注于提供卓越的客户体验。
显示所有答案: "这个产品或服务在哪些方面做得很好?"
该产品或服务与竞争对手的区别是什么?
Hotelkit 凭借其无缝集成功能在竞争中脱颖而出,包括能够与 Bookboost 等用于客户参与和 CRM 的工具集成。这使酒店能够将运营效率与个性化沟通策略统一起来,从而增强后端工作流程和前端客户体验。通过将 Bookboost 的高级客户消息传递和细分与 Hotelkit 的简化任务管理和实时 PMS 集成相结合,酒店可以优化客户旅程的每个阶段,同时保持卓越的运营。这种协同作用使酒店能够在所有接触点提供一致、个性化的服务,使 Hotelkit 成为一个真正全面且适应性强的平台。
显示所有答案: "该产品或服务与竞争对手的区别是什么?"
根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?
如果您正在考虑使用 Hotelkit,请确保充分利用其集成功能,尤其是与 Bookboost 等 CRM 工具的集成功能,以最大限度地发挥其对运营和客户体验的影响。通过将您的运营工作流程与个性化沟通策略相结合,您可以实现无缝效率,同时提高客户满意度和忠诚度。这种整体方法将帮助您充分发挥 Hotelkit 的潜力,让您的酒店在竞争激烈的市场中脱颖而出。
显示所有答案: "根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?"
文章
hotelkit
1周前
hotelkit Unveils a New Brand Identity – A Fresh Look for a Bold Vision
hotelkit
1个月前
The Trainee Hotel: A Unique Training Experience at Living Hotels
hotelkit
1个月前
成为经过认证的 hotelkit 用户
hotelkit
1个月前
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
hotelkit
1个月前
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
hotelkit
1年前
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
hotelkit
1年前
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
hotelkit
1年前
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
hotelkit
1年前
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
hotelkit
2年前
波罗的海的丽笙酒店 - hotelkit 实现了所有酒店的质量管理波罗的海的丽笙酒店 - hotelkit 实现了所有酒店的质量管理
hotelkit
2年前
Mercure Hotel Moa Berlin 如何使用 hotelkit 简化 150 名员工的沟通、交接和工单
hotelkit
2年前
Best Western Plus Hotel Erb 的顺畅交接和优化的任务管理 Best Western Plus Hotel Erb 的顺畅交接和优化的任务管理
hotelkit
2年前
How the Radisson Blu Dubai Improved Property Repair efficiency Through Digitization 迪拜丽笙酒店如何通过数字化提高物业维修效率
hotelkit
2年前
卑尔根丽笙酒店的数字客房服务每周节省 24 小时时间 卑尔根丽笙酒店的数字客房服务每周节省 24 小时
hotelkit
3年前
Mission Possible – Digitized Housekeeping with PMS Interfaces
hotelkit
4年前
hotelkit Clears the Shelves at the 2020 HotelTechAwards, Winning Best Hotel Software Provider in Four Categories
hotelkit
5年前
InterContinental Vienna 如何通过 hotelkit 将日常运营数字化以节省时间和金钱
hotelkit
5年前
Hotelkit Reaches 1,000 Clients Globally
hotelkit
5年前
Henriette Stadthotel 的 hotelkit Moments – 提高团队凝聚力的社交流 Henriette Stadthotel 的 Hotelkit Moments – 提高团队凝聚力的社交流
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hotelkit 已向 Hotel Tech Report 开放其内部支持工具和流程,并已获得 GCSC 支持认证,该认证验证了他们为支持客户而采用的工具和流程。
2025
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