ASA Hotel Software vs. RoomRaccoon PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s success. Both ASA Hotelsoftware and RoomRaccoon aim to streamline operations, improve guest experiences, and boost revenue. Yet, they target different hotel segments and offer contrasting features, support, and usability. Your decision hinges on your hotel’s size, complexity, and specific needs.

ASA Hotelsoftware is more established with a smaller review base but boasts a high overall rating. RoomRaccoon, with significantly more recent reviews and a larger user community, has garnered a reputation for its user-friendly, all-in-one approach. Which one aligns better with your hotel’s priorities?

Is ASA Hotelsoftware or RoomRaccoon Better for Hotels?

ASA Hotelsoftware is designed for hotels seeking a comprehensive, multi-department management solution, especially those in Europe. Its strength lies in its depth of functionalities, like spa management and detailed guest communication, tailored for larger or multi-venue properties.

RoomRaccoon excels at simplicity and automation, focusing on small to medium-sized hotels and independent operators. Its well-rounded features, including booking engine, channel management, and dynamic pricing, are aimed at hotels that want efficiency without complexity.

Given the difference in review counts—RoomRaccoon with 169 reviews, ASA with 11—the more recent and larger dataset favors RoomRaccoon. Its user feedback emphasizes ease of use, automation, and revenue growth, making it more appealing for small hotels.

Are you prioritizing a broad, versatile system or an intuitive, automated platform?

RoomRaccoon vs ASA Hotelsoftware: Which Should Your Hotel Choose?

If your hotel is a small to mid-sized independent property, RoomRaccoon is likely the better fit. Its features—booking engine, channel manager, and automation tools—are built for quick onboarding and daily use, with a user-rated ease of use of 4.74/5.

If your team needs a full-scale solution capable of managing multiple departments, spa, and extensive guest communication, ASA’s more comprehensive modules and its 4.73/5 customer support rating make it suitable. Larger resorts or properties with multiple revenue streams may benefit from ASA’s deeper functionalities.

For hotels focused on rapid implementation, automation, and direct booking growth, RoomRaccoon is the clear recommendation. Meanwhile, ASA is better if your needs involve complex operations and multi-department coordination.

Is ASA Hotelsoftware or RoomRaccoon Easier to Use?

Both products receive high ease of use ratings—ASA scores 4.73/5, RoomRaccoon 4.74/5. —based on recent reviews. ASA’s interface is described as logical and straightforward, even for staff unfamiliar with hotel management software, with users appreciating how quickly new staff can be trained.

RoomRaccoon, however, is celebrated for its intuitive design, especially for independent hoteliers. Multiple reviews highlight how easily staff can learn and navigate the system, reducing onboarding time and errors.

Edge: RoomRaccoon.

Which Has Better Features: ASA Hotelsoftware or RoomRaccoon?

ASA offers 13 unique modules, including spa & wellness, guest communication via SMS, and native email marketing. It also features GDPR compliance and mobile notes, providing a broad array of tools for larger operations.

RoomRaccoon has 18 exclusive features like a booking engine, multi-channel management, guest profiles, and real-time integrations, tailored for booking automation and revenue optimization. Its features are designed to maximize small hotel efficiency with tools like yield management, online check-in, and multi-lingual support.

With 33 shared features, both systems cover fundamental PMS functionalities. However, ASA’s additional modules cater more to properties with complex needs, while RoomRaccoon’s automation tools are ideal for streamlining smaller operations.

Edge: RoomRaccoon.

Which Has Better Customer Support: ASA Hotelsoftware or RoomRaccoon?

ASA’s customer support scores 4.73/5, with reviews praising quick response times and dedicated contact persons. Users report that support is proactive and helpful, especially during updates and troubleshooting.

RoomRaccoon’s support rates 4.53/5, with reviews mentioning friendly staff but occasionally slow responses. Some users note that during busy periods, issue resolution can take longer, though overall, support is helpful.

Edge: ASA Hotelsoftware.

Which Has More Integrations: ASA Hotelsoftware or RoomRaccoon?

RoomRaccoon has a broader integration network with 88 verified partners, including popular tools like Sage, WuBook, and Paxxio. It offers seamless, two-way real-time connections for OTA, CRM, and payment systems.

ASA integrates with 49 verified partners, including key hospitality solutions like Fairmas, SuitePad, and Vertical Booking. Its integrations are well-established but fewer in number, focusing more on core hotel management tools.

If extensive third-party integrations are critical, RoomRaccoon’s superior partner network is the advantage.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or RoomRaccoon?

Though ASA has a perfect 5/5 rating from its 11 reviews—primarily from resorts in Europe—these are fewer and dated. Its recent reviews are scarce, limiting confidence in current user sentiment.

RoomRaccoon’s 169 reviews, with a 4.88/5 overall rating, reflect consistent, recent positive feedback from diverse hotel types globally. Hoteliers particularly value its ease of use, automation, and revenue tools.

Given the volume and recency of reviews, RoomRaccoon’s rating is more indicative of current satisfaction.

Edge: RoomRaccoon.

How Much Do ASA Hotelsoftware and RoomRaccoon Cost?

Both products are priced at a base fee of $1,000.00, with no mention of additional implementation fees, monthly charges, or trial periods. Their pricing models are straightforward, catering to hotels that prefer predictable costs.

Since no further pricing tiers are listed, your decision should focus on the value derived from features and support rather than costs.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that operate multiple departments, such as resort complexes or integrated wellness facilities.
• Properties needing extensive guest communication, SMS, and email marketing.
• Hotels in Europe with a focus on detailed guest preferences and compliance.

Not ideal if your hotel is small, with minimal staff or a limited budget for complex software.

Not ideal if you primarily need reservation management without additional departmental needs or if your hotel is outside Europe.

What Type of Hotel Should Use RoomRaccoon?

• Small hotels, boutique properties, and independent operators seeking automation.
• Hotels prioritizing direct bookings and revenue growth through dynamic pricing.
• Teams that want a simple, all-in-one platform with quick onboarding.

Not ideal if your hotel requires deep multi-department management or complex operational modules.

• Not ideal if your property is large or part of a resort with complex workflows.
• Not suitable if you need extensive integrations beyond what RoomRaccoon offers.

RoomRaccoon vs ASA Hotelsoftware: The Bottom Line for Hotels

ASA Hotelsoftware is a robust, multi-functional PMS suited for larger or multi-department properties, especially in Europe. Its comprehensive modules support complex operations, but it has a smaller review base and slightly less recent feedback.

RoomRaccoon is the more reviewed, highly-rated platform, ideal for small to medium hotels seeking automation, ease of use, and revenue growth tools. Its extensive integrations and user-friendly design make it the top choice for independent hoteliers.

If your focus is on a straightforward, reliable system that enhances booking efficiency and guest management, RoomRaccoon is the recommended pick. Conversely, choose ASA if you need a deeply integrated solution capable of managing multiple departments and extensive guest communication.

In summary, for most small hotels and independents, RoomRaccoon offers the better combination of ease, features, and support. Larger properties with complex needs should consider ASA’s broader modules, despite its smaller recent review footprint.