Compare Ask Nicely vs Loop CXM (by Benbria) vs Guest Feedback (by Customer Alliance)

Ask Nicely

Ask Nicely

0 reviews
Benbria

Loop CXM (by Benbria)

1 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

74 reviews

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Compare Ask Nicely vs Loop CXM (by Benbria) vs Guest Feedback (by Customer Alliance)

Guest Survey Software vendor comparison between Ask Nicely vs Loop CXM (by Benbria) vs Guest Feedback (by Customer Alliance). Find out which Guest Survey Software is right for you based on realtime data from 75 verified hotelier reviews across 17 countries.

Ask Nicely

Ask Nicely

Ranked 19 (out of 25)

N/A
0 reviews
View profile
Benbria

Benbria

Ranked 12 (out of 25)

4.5
1 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 2 (out of 25)

4.7
74 reviews
View profile

Ratings Summary

HT Score

Ask Nicely

unranked HTScore Icon

Loop CXM (by Benbria)

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

88 HTScore Icon
Popularity

Ask Nicely

0 verified reviews

Loop CXM (by Benbria)

1 verified reviews

Guest Feedback (by Customer Alliance)

74 verified reviews
Likelihood to Recommend

Ask Nicely

0%

Loop CXM (by Benbria)

90%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

Ask Nicely

0

Loop CXM (by Benbria)

4

Guest Feedback (by Customer Alliance)

4.7
ROI

Ask Nicely

0

Loop CXM (by Benbria)

4

Guest Feedback (by Customer Alliance)

4.4
Implementation

Ask Nicely

Not enough data available

Loop CXM (by Benbria)

Not enough data available

Guest Feedback (by Customer Alliance)

4.6
Customer Support

Ask Nicely

0

Verified Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

Ask Nicely

Loop CXM (by Benbria)

Guest Feedback (by Customer Alliance)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Ask Nicely

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Ask Nicely
vs.
Benbria
vs.
Customer Alliance

Customers

Top 3 Segments

Ask Nicely

Resorts - 0%
Motels - 0%
Hostels - 0%

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 16%
Resorts - 14%
City Center Hotels - 12%
Featured clients
-
-
-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Ask Nicely

Pricing Available By Request
Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Ask Nicely
vs.
Benbria
vs.
Customer Alliance
1-click quote request

What Customers Are Saying

Most Recent Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Guest Feedback (by Customer Alliance)

Customer Alliance helps us stay connected with our guests

FD from Almelo (Netherlands)
Most Positive Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Guest Feedback (by Customer Alliance)

Great experience

Front office manager from Punta Ala (Italy)
Most Critical

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Guest Feedback (by Customer Alliance)

Great experience

Front office manager from Punta Ala (Italy)
References
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General Info

Screenshots

Ask Nicely doesn't have any screenshots

Integrations

Ask Nicely

Ask Nicely doesn't have any integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Housekeeping Software (3) Property Management Systems (3)
View all integrations (9)

Guest Feedback (by Customer Alliance)

Property Management Systems (25) Booking Engine (9) Hotel Management Software (9)
View all integrations (52)
Recent Company Updates
-
-
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Recent Articles

Ask Nicely

Ask Nicely doesn’t have any recent articles

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