Compare Ask Nicely vs Guest Feedback (by Customer Alliance) vs Helix by micrometrics

Ask Nicely

Ask Nicely

0 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
MicroMetrics

Helix by micrometrics

2 reviews

Compare Ask Nicely vs Guest Feedback (by Customer Alliance) vs Helix by micrometrics

Guest Survey Software vendor comparison between Ask Nicely vs Guest Feedback (by Customer Alliance) vs Helix by micrometrics. Find out which Guest Survey Software is right for you based on realtime data from 67 verified hotelier reviews across 14 countries.

Ask Nicely

Ask Nicely

Ranked 20 (out of 25)

N/A
0 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
MicroMetrics

MicroMetrics

Ranked 10 (out of 25)

4.8
2 reviews
View profile

Ratings Summary

HT Score

Ask Nicely

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon

Helix by micrometrics

unranked HTScore Icon
Popularity

Ask Nicely

0 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

Helix by micrometrics

2 verified reviews
Likelihood to Recommend

Ask Nicely

0%

Guest Feedback (by Customer Alliance)

94%

Helix by micrometrics

95%
Ease of Use

Ask Nicely

0

Guest Feedback (by Customer Alliance)

4.7

Helix by micrometrics

5
ROI

Ask Nicely

0

Guest Feedback (by Customer Alliance)

4.4

Helix by micrometrics

5
Implementation

Ask Nicely

Not enough data available

Guest Feedback (by Customer Alliance)

4.6

Helix by micrometrics

Not enough data available
Customer Support

Ask Nicely

0

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Certificate of Excellence

Ask Nicely

Guest Feedback (by Customer Alliance)

Helix by micrometrics

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Ask Nicely

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Ask Nicely
vs.
Customer Alliance
vs.
MicroMetrics

Customers

Top 3 Segments

Ask Nicely

Resorts - 0%
Motels - 0%
Hostels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients
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-
-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Ask Nicely

Pricing Available By Request
Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Ask Nicely
vs.
Customer Alliance
vs.
MicroMetrics
1-click quote request

What Customers Are Saying

Most Recent Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
Most Positive Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
Most Critical

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
References
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General Info

Screenshots

Ask Nicely doesn't have any screenshots

Integrations

Ask Nicely

Ask Nicely doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (47)

Helix by micrometrics

Property Management Systems (1)
View all integrations (1)
Recent Company Updates
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Recent Articles

Ask Nicely

Ask Nicely doesn’t have any recent articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles