Compare Ask Nicely vs Flexkeeping (Glitch Management) vs Medallia

Ask Nicely

Ask Nicely

0 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Medallia

Medallia

8 reviews

Compare Ask Nicely vs Flexkeeping (Glitch Management) vs Medallia

Guest Surveys & Feedback vendor comparison between Ask Nicely vs Flexkeeping (Glitch Management) vs Medallia. Find out which Guest Surveys & Feedback is right for you based on realtime data from 27 verified hotelier reviews across 7 countries.

Ask Nicely

Ask Nicely

Ranked 21 (out of 25)

N/A
0 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile
Medallia

Medallia

Ranked 8 (out of 25)

4.8
8 reviews
View profile

Ratings Summary

HT Score

Ask Nicely

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

Medallia

unranked HTScore Icon
Popularity

Ask Nicely

0 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Medallia

8 verified reviews
Likelihood to Recommend

Ask Nicely

0%

Flexkeeping (Glitch Management)

99%

Medallia

96%
Ease of Use

Ask Nicely

0

Flexkeeping (Glitch Management)

5

Medallia

4.6
ROI

Ask Nicely

0

Flexkeeping (Glitch Management)

4.8

Medallia

4.5
Implementation

Ask Nicely

Not enough data available

Flexkeeping (Glitch Management)

4.9

Medallia

4.9
Customer Support

Ask Nicely

0

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Medallia

4.8

Verified Customer Support

Certificate of Excellence

Ask Nicely

Flexkeeping (Glitch Management)

Medallia

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Ask Nicely

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Ask Nicely
vs.
Flexkeeping
vs.
Medallia

Customers

Top 3 Segments

Ask Nicely

Resorts - 0%
Motels - 0%
Hostels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
-

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Ask Nicely

Pricing Available By Request
Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Ask Nicely
vs.
Flexkeeping
vs.
Medallia

What Customers Are Saying

Most Recent Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)
Most Positive Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Medallia

Nice Tool

General Manager from San Francisco (United States)
Most Critical

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Amazing company

GM

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)
References
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

General Info

Screenshots

Ask Nicely doesn't have any screenshots

Integrations

Ask Nicely

Ask Nicely doesn't have any integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Systems (1)