Ask Nicely vs. Revinate (Surveys):
Which Is Right for You?

The Decision

Choosing the right guest survey software can significantly impact your hotel’s reputation, guest satisfaction, and revenue. Both Ask Nicely and Revinate aim to help you gather guest feedback, but they approach this goal very differently. Ask Nicely focuses on customer experience management through basic feedback tracking, while Revinate offers a more comprehensive guest feedback and reputation management platform. Which system aligns better with your needs?

Is Ask Nicely or Revinate Better for Hotels?

Ask Nicely is designed to improve customer experience by tracking CSAT and NPS scores, with AI-driven workflows and coaching tips. Its core strength lies in simple, real-time feedback to boost retention and referrals. Revinate, on the other hand, provides a full suite of guest feedback tools, including customizable surveys, review aggregation, and detailed analytics, helping hotels actively manage online reputation and guest insights. Do you need a straightforward CX tool or a more extensive reputation management system?

Revinate vs Ask Nicely: Which Should Your Hotel Choose?

If your hotel needs comprehensive guest feedback, review management, and reputation boosting, go with Revinate. It offers 23 unique features, including social review tracking, on-site surveys, and sentiment analysis, making it ideal for hotels focusing on online reputation. If your goal is to swiftly track CSAT and NPS with minimal complexity, Ask Nicely might suffice, but keep in mind it has zero verified reviews and a focus primarily on customer experience rather than reputation.

Is Ask Nicely or Revinate Easier to Use?

Revinate’s user interface scores a 4.68/5 with detailed, intuitive dashboards, onboarding assistance, and a user-friendly experience. Its platform is praised for simplicity in creating campaigns and navigating data, making it accessible for teams of various tech skills. Ask Nicely, with a 0/5 rating, offers no recent reviews or data, but given its focus on customer experience management and lack of user feedback, it’s hard to assess. Edge: Revinate.

Which Has Better Features: Ask Nicely or Revinate?

Revinate leads with 23 exclusive features, including SMS surveys, real-time alerts, social review tracking, and advanced segmentation, all aimed at managing guest feedback and reputation. Ask Nicely provides none of these features and focuses on basic feedback collection and workflow automation. If extensive features matter, Revinate clearly outperforms, offering tools that help turn guest insights into revenue opportunities. Edge: Revinate.

Which Has Better Customer Support: Ask Nicely or Revinate?

Revinate’s support ratings are strong at 4.53/5, with many reviews highlighting quick responses and helpful service. Users appreciate its responsiveness, especially during onboarding and complex campaigns. Ask Nicely has no recent reviews or ratings available, making it impossible to gauge support quality. Based on current data, Revinate’s support is the safer bet. Edge: Revinate.

Which Has More Integrations: Ask Nicely or Revinate?

Revinate boasts 98 verified integrations, including popular PMS, marketing, and review platforms, which streamline data flow. Ask Nicely offers no verified integrations, limiting its ability to connect with other hotel systems effectively. If your hotel relies on seamless system connectivity, Revinate’s extensive partner network provides a major advantage. Edge: Revinate.

Which Do Hoteliers Rate Higher: Ask Nicely or Revinate?

Revinate scores an overall 4.65/5 based on 107 recent reviews, with hotels praising its ease of use, analytics, and support. Its satisfaction is especially high among luxury and resort properties. Ask Nicely, with no recent reviews or ratings, cannot be compared. Based on recent feedback, Revinate’s reputation among hoteliers is significantly stronger. Edge: Revinate.

How Much Do Ask Nicely and Revinate Cost?

Ask Nicely’s pricing details are unavailable, and it appears to lack a trial or transparent plan structure. Revinate charges a straightforward starting price of $100/month, with no free tier or trial, making it clear what your investment will be. For hotels prioritizing predictable costs and value, Revinate offers clearer pricing.

What Type of Hotel Should Use Ask Nicely?

• Hotels that want simple feedback tracking for customer satisfaction.
• Teams looking for AI-driven workflows and coaching tips.
• Properties with limited need for online reputation management.
• Hotels focusing on internal customer experience improvements.

Not ideal if:

• You require extensive review management.
• Your hotel relies heavily on online reputation.
• You need integrations with PMS or review sites.
• You want detailed analytics or segmentation.

What Type of Hotel Should Use Revinate?

• Hotels aiming to actively manage and enhance their online reputation.
• Properties seeking detailed, customizable guest surveys.
• Hotels that want to track sentiment, reviews, and guest satisfaction holistically.
• Large or multi-property brands needing extensive integrations and analytics.

Not ideal if:

• Your hotel is small with minimal guest feedback needs.
• You prefer a low-cost, basic feedback tool.
• You require a simple, no-frills survey solution.
• Your team is not prepared for a platform with many features to learn.

Revinate vs Ask Nicely: The Bottom Line for Hotels

Revinate offers an all-in-one platform with 23 features, extensive integrations, and a proven track record of boosting online reputation and revenue. Its reviews and features are backed by 107 recent, detailed reviews, making it the clear leader.

Ask Nicely focuses solely on CSAT and NPS tracking, with no recent review data and no verified reviews. Its limited scope makes it suitable only for hotels seeking basic customer experience feedback without reputation management.

Choose Revinate if your hotel needs a comprehensive, well-supported guest feedback and reputation platform. If your needs are simple, and you prioritize internal CX metrics over online reputation, Ask Nicely might be enough—though limited data advises caution. Overall, Revinate is the stronger, more proven choice for hotels serious about guest insights and reputation growth.