Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs GuestService - Surveys

BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Guest Service

GuestService - Surveys

3 reviews

Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs GuestService - Surveys

Social Media vendor comparison between BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs GuestService - Surveys. Find out which Social Media is right for you based on realtime data from 97 verified hotelier reviews across 23 countries.

BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile

Ratings Summary

HT Score

BCV (A RateGain company)

100 HTScore Icon

Guest Feedback (by Customer Alliance)

86 HTScore Icon

GuestService - Surveys

unranked HTScore Icon
Popularity

BCV (A RateGain company)

29 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

GuestService - Surveys

3 verified reviews
Likelihood to Recommend

BCV (A RateGain company)

96%

Guest Feedback (by Customer Alliance)

94%

GuestService - Surveys

100%
Ease of Use

BCV (A RateGain company)

4.8

Guest Feedback (by Customer Alliance)

4.7

GuestService - Surveys

5
ROI

BCV (A RateGain company)

4.6

Guest Feedback (by Customer Alliance)

4.4

GuestService - Surveys

5
Implementation

BCV (A RateGain company)

4.8

Guest Feedback (by Customer Alliance)

4.6

GuestService - Surveys

Not enough data available
Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

BCV (A RateGain company)

Guest Feedback (by Customer Alliance)

GuestService - Surveys

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Marketing dashboard

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

BCV (A RateGain company)

Other

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

BCV, A RateGain Company
vs.
Customer Alliance
vs.
Guest Service

Customers

Top 3 Segments

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
-
-

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
BCV, A RateGain Company
vs.
Customer Alliance
vs.
Guest Service

What Customers Are Saying

Most Recent Review

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

GuestService - Surveys

Reception team

Front Office from (Turkey)
Most Positive Review

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
References
-
-

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
Recent Company Updates
-
-

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

BCV (A RateGain company)

BCV, A RateGain Company doesn’t have any recent articles

GuestService - Surveys

Guest Service doesn’t have any recent articles