Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Sprout Social

BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Sprout Social

Sprout Social

4 reviews

Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Sprout Social

Social Media vendor comparison between BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Sprout Social. Find out which Social Media is right for you based on realtime data from 98 verified hotelier reviews across 24 countries.

BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Sprout Social

Sprout Social

Ranked 4 (out of 21)

3.8
4 reviews
View profile

Ratings Summary

HT Score

BCV (A RateGain company)

100 HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon

Sprout Social

unranked HTScore Icon
Popularity

BCV (A RateGain company)

29 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

Sprout Social

4 verified reviews
Likelihood to Recommend

BCV (A RateGain company)

96%

Guest Feedback (by Customer Alliance)

94%

Sprout Social

75%
Ease of Use

BCV (A RateGain company)

4.8

Guest Feedback (by Customer Alliance)

4.7

Sprout Social

4.8
ROI

BCV (A RateGain company)

4.6

Guest Feedback (by Customer Alliance)

4.4

Sprout Social

3.5
Implementation

BCV (A RateGain company)

4.8

Guest Feedback (by Customer Alliance)

4.6

Sprout Social

Not enough data available
Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Sprout Social

3.5

Verified Customer Support

Certificate of Excellence

BCV (A RateGain company)

Guest Feedback (by Customer Alliance)

Sprout Social

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Marketing dashboard

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

BCV (A RateGain company)

Other

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Sprout Social

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

BCV, A RateGain Company
vs.
Customer Alliance
vs.
Sprout Social

Customers

Top 3 Segments

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Sprout Social

Other - 50%
Luxury Hotels - 25%
Resorts - 0%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sprout Social

Pricing Available By Request
Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
BCV, A RateGain Company
vs.
Customer Alliance
vs.
Sprout Social

What Customers Are Saying

Most Recent Review

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Sprout Social

Fraud

Supervisor Social Media
Most Positive Review

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Sprout Social

Great Dashboard functionality

Hotel Blogger and Social Media Consuntlant from Santa Rosa (United States)
Most Critical

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Sprout Social

Fraud

Supervisor Social Media
References
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General Info

Screenshots

Sprout Social doesn't have any screenshots

Integrations

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Sprout Social

Sprout Social doesn't have any integrations

Recent Company Updates
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Recent Articles

BCV (A RateGain company)

BCV, A RateGain Company doesn’t have any recent articles

Sprout Social

Sprout Social doesn’t have any recent articles