Compare BCV (A RateGain company) vs Flexkeeping (Glitch Management) vs Medallia

BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Medallia

Medallia

8 reviews

Compare BCV (A RateGain company) vs Flexkeeping (Glitch Management) vs Medallia

Social Media vendor comparison between BCV (A RateGain company) vs Flexkeeping (Glitch Management) vs Medallia. Find out which Social Media is right for you based on realtime data from 56 verified hotelier reviews across 16 countries.

BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile

Ratings Summary

HT Score

BCV (A RateGain company)

100 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

Medallia

unranked HTScore Icon
Popularity

BCV (A RateGain company)

29 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Medallia

8 verified reviews
Likelihood to Recommend

BCV (A RateGain company)

96%

Flexkeeping (Glitch Management)

99%

Medallia

96%
Ease of Use

BCV (A RateGain company)

4.8

Flexkeeping (Glitch Management)

5

Medallia

4.6
ROI

BCV (A RateGain company)

4.6

Flexkeeping (Glitch Management)

4.8

Medallia

4.5
Implementation

BCV (A RateGain company)

4.8

Flexkeeping (Glitch Management)

4.9

Medallia

4.9
Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Medallia

4.8

Verified Customer Support

Certificate of Excellence

BCV (A RateGain company)

Flexkeeping (Glitch Management)

Medallia

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Marketing dashboard

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

BCV (A RateGain company)

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

BCV, A RateGain Company
vs.
Flexkeeping
vs.
Medallia

Customers

Top 3 Segments

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
-

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
BCV, A RateGain Company
vs.
Flexkeeping
vs.
Medallia

What Customers Are Saying

Most Recent Review

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)
Most Positive Review

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Medallia

Nice Tool

General Manager from San Francisco (United States)
Most Critical

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Flexkeeping (Glitch Management)

Amazing company

GM

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)
References
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

General Info

Screenshots
Integrations

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)