Schedule internal announcements in advance and track engagement with read receipts

Use chatbots to automate, facilitate, and respond to common HR or IT requests.

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.

Automatically send transactional booking emails and reservation related notifications to guests.

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.

Automatically send transactional booking emails and reservation related notifications to guests.

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.

Receive messages from guests and colleagues all in one place within the PMS.

Automatically send transactional booking emails and reservation related notifications to guests.

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Receive messages from guests and colleagues all in one place within the PMS.

Eliminate the manual work of room blocking with automated room assignments.

Eliminate the manual work of room blocking with automated room assignments.

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.

Automatically send transactional booking emails and reservation related notifications to guests.

Scan IDs to automatically pre-fill guest information

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.

Update reservations or create tasks within the app for immediate internal visibility.

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Drag and drop reservations on an easy to use calendar view.

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.

Eliminate the manual work of room blocking with automated room assignments.

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features

Automatically send transactional booking emails and reservation related notifications to guests.

Easily set up the base price of a rate to ensure minimum space income.

Tax reporting and documentation customized for your regional requirements.

Schedule internal announcements in advance and track engagement with read receipts

Use chatbots to automate, facilitate, and respond to common HR or IT requests.

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.