Compare Loop CXM (by Benbria) vs Guest Feedback (by Customer Alliance) vs GuestService - Surveys
Guest Survey Software vendor comparison between Loop CXM (by Benbria) vs Guest Feedback (by Customer Alliance) vs GuestService - Surveys. Find out which Guest Survey Software is right for you based on realtime data from 69 verified hotelier reviews across 15 countries.
Benbria
Ranked 13 (out of 25)
Customer Alliance
Ranked 3 (out of 25)
Guest Service
Ranked 9 (out of 25)
Ratings Summary
Loop CXM (by Benbria)
unranked
Guest Feedback (by Customer Alliance)
87
GuestService - Surveys
unranked
Loop CXM (by Benbria)
1 verified reviewsGuest Feedback (by Customer Alliance)
65 verified reviewsGuestService - Surveys
3 verified reviewsLoop CXM (by Benbria)
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Loop CXM (by Benbria)
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Loop CXM (by Benbria)
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Loop CXM (by Benbria)
Not enough data available
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Not enough data available
Loop CXM (by Benbria)
Verified Customer Support
Guest Feedback (by Customer Alliance)
Verified Customer Support
GuestService - Surveys
Verified Customer Support
Loop CXM (by Benbria)
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
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-
GuestService - Surveys
Guest Service doesn’t have any featured brands available
Fit Score for Your Property
Pricing
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
What Customers Are Saying
Most Recent Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)GuestService - Surveys
Reception team
Front Office from (Turkey)Most Positive Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Most Critical
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)References
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GuestService - Surveys
Guest Service doesn’t have any references available
General Info
Screenshots
Integrations
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel Keyless Entry Systems (1)
Recent Company Updates
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GuestService - Surveys
Guest Service doesn’t have any recent company updates
Recent Articles
GuestService - Surveys
Guest Service doesn’t have any recent articles