Compare Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs Akia

Bookboost AB

Unified Inbox by Bookboost

106 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

91 reviews
Akia

Akia

117 reviews

Compare Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs Akia

Guest Messaging Software vendor comparison between Unified Inbox by Bookboost vs SiteMinder Guest Engagement (Messaging) vs Akia. Find out which Guest Messaging Software is right for you based on realtime data from 314 verified hotelier reviews across 41 countries.

Bookboost AB

Bookboost AB

Ranked 7 (out of 66)

4.9
106 reviews
View profile
SiteMinder

SiteMinder

Ranked 8 (out of 66)

4.8
91 reviews
View profile
Akia

Akia

Ranked 9 (out of 66)

4.9
117 reviews
View profile

Ratings Summary

HT Score

Unified Inbox by Bookboost

84 HTScore Icon

SiteMinder Guest Engagement (Messaging)

81 HTScore Icon

Akia

77 HTScore Icon
Popularity

Unified Inbox by Bookboost

106 verified reviews

SiteMinder Guest Engagement (Messaging)

91 verified reviews

Akia

117 verified reviews
Likelihood to Recommend

Unified Inbox by Bookboost

98%

SiteMinder Guest Engagement (Messaging)

96%

Akia

98%
Ease of Use

Unified Inbox by Bookboost

4.8

SiteMinder Guest Engagement (Messaging)

4.8

Akia

4.9
ROI

Unified Inbox by Bookboost

4.9

SiteMinder Guest Engagement (Messaging)

4.6

Akia

4.8
Implementation

Unified Inbox by Bookboost

4.9

SiteMinder Guest Engagement (Messaging)

4.7

Akia

4.7
Customer Support

Unified Inbox by Bookboost

4.9

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.8

Verified Customer Support

Akia

4.9

Verified Customer Support

Certificate of Excellence

Unified Inbox by Bookboost

SiteMinder Guest Engagement (Messaging)

Akia

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Secured Data Protection

Guest History

SMS text messaging

Open API

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bookboost AB
vs.
SiteMinder
vs.
Akia

Customers

Top 3 Segments

Unified Inbox by Bookboost

Branded Hotels - 32%
Resorts - 19%
City Center Hotels - 16%

SiteMinder Guest Engagement (Messaging)

Boutiques - 27%
City Center Hotels - 20%
Resorts - 12%

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%
Featured clients

Unified Inbox by Bookboost

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Akia

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Guest Engagement (Messaging)

Pricing Available By Request
SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Bookboost AB
vs.
SiteMinder
vs.
Akia

What Customers Are Saying

Most Recent Review

Unified Inbox by Bookboost

Efficient Communication & Many Automations!

Guest Operations

SiteMinder Guest Engagement (Messaging)

Wide Scope of Collaboration

Sales & Marketing Manager from (Sint Maarten)

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner
Most Positive Review

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

Akia

So easy!

Sales & Events Manager
Most Critical

Unified Inbox by Bookboost

It's a good system with functionality very useful and easy to use bringing great results

Manager

SiteMinder Guest Engagement (Messaging)

Beast Customer Service! Best expanding tool I ever used

Sales Executive from

Akia

Seamless Guest Servicing and Messaging

Property manager
References

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Maika Kloos
Operations Manager Jorplace Beach Hostel Scheveningen The Hague

William Fosser
Revenue Manager Citybox Oslo

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

General Info

Screenshots
Integrations

Unified Inbox by Bookboost

Channel Managers (1) Booking Engine (1) Property Management Systems (11)

SiteMinder Guest Engagement (Messaging)

Channel Managers (2) Property Management Systems (5) Booking Engine (1)

Akia

Hotel Management Software (9) Channel Managers (1) Property Management Systems (18)