Compare Reputation Manager (by Customer Alliance) vs Hotelchamp Metasearch vs Qualitando

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Hotelchamp

Hotelchamp Metasearch

9 reviews
Qualitando

Qualitando

35 reviews

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Compare Reputation Manager (by Customer Alliance) vs Hotelchamp Metasearch vs Qualitando

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs Hotelchamp Metasearch vs Qualitando. Find out which Reputation Management is right for you based on realtime data from 97 verified hotelier reviews across 20 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 56)

4.7
53 reviews
View profile
Hotelchamp

Hotelchamp

Ranked 10 (out of 26)

4.7
9 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 56)

5.0
35 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

83 HTScore Icon

Hotelchamp Metasearch

unranked HTScore Icon

Qualitando

78 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

Hotelchamp Metasearch

9 verified reviews

Qualitando

35 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

Hotelchamp Metasearch

94%

Qualitando

99%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

Hotelchamp Metasearch

4.9

Qualitando

4.8
ROI

Reputation Manager (by Customer Alliance)

4.4

Hotelchamp Metasearch

4.8

Qualitando

4.9
Implementation

Reputation Manager (by Customer Alliance)

4.8

Hotelchamp Metasearch

4.9

Qualitando

4.8
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Hotelchamp Metasearch

4.8

Verified Customer Support

Qualitando

5

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

Hotelchamp Metasearch

Qualitando

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Hotelchamp Metasearch

Services

Reporting & Analytics

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Hotelchamp
vs.
Qualitando

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Hotelchamp Metasearch

Luxury Hotels - 44%
City Center Hotels - 11%
Branded Hotels - 11%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%
Featured clients
-

Hotelchamp Metasearch

Hotelchamp doesn’t have any featured brands available

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

Hotelchamp has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotelchamp Metasearch

Pricing Available By Request
Hotelchamp has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
Hotelchamp
vs.
Qualitando

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Hotelchamp Metasearch

Nice collaboration with HotelChamp

Online Marketing Assistant from Hilversum (Netherlands)

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Hotelchamp Metasearch

Exceptional Customer Support and a Positive Overall Experience

Online Marketing Associate from Innsbruck (Austria)

Qualitando

A key partner for reputation management

Hotel Manager
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Hotelchamp Metasearch

Exceptional Customer Support and a Positive Overall Experience

Online Marketing Associate from Innsbruck (Austria)

Qualitando

A key partner for reputation management

Hotel Manager
References
-

Hotelchamp Metasearch

Hotelchamp doesn’t have any references available
-

General Info

Screenshots
Integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Hotelchamp Metasearch

Booking Engine (16) Channel Managers (16) Property Management Systems (12)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)
Recent Articles

Hotelchamp Metasearch

Hotelchamp doesn’t have any recent articles

Qualitando

Qualitando doesn’t have any recent articles