Compare Reputation Manager (by Customer Alliance) vs Hotel Speaker vs Loopon Post Stay

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Hotel Speaker

Hotel Speaker

27 reviews
Loopon

Loopon Post Stay

25 reviews

Compare Reputation Manager (by Customer Alliance) vs Hotel Speaker vs Loopon Post Stay

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs Hotel Speaker vs Loopon Post Stay. Find out which Reputation Management is right for you based on realtime data from 105 verified hotelier reviews across 26 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 55)

4.7
53 reviews
View profile
Hotel Speaker

Hotel Speaker

Ranked 6 (out of 55)

4.8
27 reviews
View profile
Loopon

Loopon

Ranked 4 (out of 25)

4.4
25 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

83 HTScore Icon

Hotel Speaker

80 HTScore Icon

Loopon Post Stay

24 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

Hotel Speaker

27 verified reviews

Loopon Post Stay

25 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

Hotel Speaker

95%

Loopon Post Stay

87%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

Hotel Speaker

4.9

Loopon Post Stay

4.4
ROI

Reputation Manager (by Customer Alliance)

4.4

Hotel Speaker

4.7

Loopon Post Stay

4.4
Implementation

Reputation Manager (by Customer Alliance)

4.8

Hotel Speaker

4.9

Loopon Post Stay

4.3
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Hotel Speaker

4.9

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

Hotel Speaker

Loopon Post Stay

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Social review tracking

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Hotel Speaker

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Hotel Speaker
vs.
Loopon

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Hotel Speaker

City Center Hotels - 26%
Branded Hotels - 26%
Luxury Hotels - 15%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients
-

Hotel Speaker

Hotel Speaker doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotel Speaker Average Hotel Speaker

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotel Speaker

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Customer Alliance
vs.
Hotel Speaker
vs.
Loopon

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Hotel Speaker

Personalised, perfectly written in all languages

Communications Manager from Les Roquetes (Spain)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
References
-

Hotel Speaker

Hotel Speaker doesn’t have any references available
-

General Info

Screenshots
Integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Hotel Speaker

Listings Management (1)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)
Recent Company Updates
-

Hotel Speaker

Hotel Speaker doesn’t have any recent company updates

-
Recent Articles

Hotel Speaker

Hotel Speaker doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles