Compare Reputation Manager (by Customer Alliance) vs Sojern Ad Platform vs GuestRevu

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Sojern

Sojern Ad Platform

26 reviews
GuestRevu

GuestRevu

321 reviews

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Compare Reputation Manager (by Customer Alliance) vs Sojern Ad Platform vs GuestRevu

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs Sojern Ad Platform vs GuestRevu. Find out which Reputation Management is right for you based on realtime data from 400 verified hotelier reviews across 67 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 55)

4.7
53 reviews
View profile
Sojern

Sojern

Ranked 3 (out of 26)

4.6
26 reviews
View profile
GuestRevu

GuestRevu

Ranked 2 (out of 55)

4.7
321 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

83 HTScore Icon

Sojern Ad Platform

84 HTScore Icon

GuestRevu

95 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

Sojern Ad Platform

26 verified reviews

GuestRevu

321 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

Sojern Ad Platform

92%

GuestRevu

94%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

Sojern Ad Platform

4.8

GuestRevu

4.6
ROI

Reputation Manager (by Customer Alliance)

4.4

Sojern Ad Platform

4.4

GuestRevu

4.6
Implementation

Reputation Manager (by Customer Alliance)

4.8

Sojern Ad Platform

4.8

GuestRevu

4.6
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Sojern Ad Platform

4.8

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

Sojern Ad Platform

GuestRevu

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Sojern Ad Platform

Services

Reporting & Analytics

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Sojern
vs.
GuestRevu

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Sojern Ad Platform

Branded Hotels - 33%
Luxury Hotels - 19%
Boutiques - 12%

GuestRevu

Boutiques - 23%
Resorts - 14%
Bed & Breakfast & Inns - 10%
Featured clients
-

Sojern Ad Platform

Sojern doesn’t have any featured brands available

GuestRevu

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Sojern Average Sojern

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Ad Platform

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

GuestRevu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
Sojern
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Sojern Ad Platform

Sojern has been successful for us.

Marketing, Project, and Brand manager from Seaside (United States of America)

GuestRevu

GuestRevu Rating

Regional General Manager from Samarinda (Indonesia)
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Sojern Ad Platform

Sojern

Front Office Manager from Rome (Italy)

GuestRevu

GuestRevu has helped our new property climb the TripAdvisor ranks very quickly

Manager
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Sojern Ad Platform

Sojern

Front Office Manager from Rome (Italy)

GuestRevu

Very satisfied with their service and platform

Marketing Coordinator from
References
-

Sojern Ad Platform

Sojern doesn’t have any references available

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

General Info