Compare Guest Feedback (by Customer Alliance) vs SurvAI by Everguest Intelligence vs GuestRevu

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Everguest

SurvAI by Everguest Intelligence

5 reviews
GuestRevu

GuestRevu

321 reviews

Compare Guest Feedback (by Customer Alliance) vs SurvAI by Everguest Intelligence vs GuestRevu

Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs SurvAI by Everguest Intelligence vs GuestRevu. Find out which Guest Survey Software is right for you based on realtime data from 391 verified hotelier reviews across 57 countries.

Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Everguest

Everguest

Ranked 8 (out of 25)

4.9
5 reviews
View profile
GuestRevu

GuestRevu

Ranked 2 (out of 55)

4.7
321 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

87 HTScore Icon

SurvAI by Everguest Intelligence

unranked HTScore Icon

GuestRevu

95 HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

SurvAI by Everguest Intelligence

5 verified reviews

GuestRevu

321 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

SurvAI by Everguest Intelligence

98%

GuestRevu

94%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

SurvAI by Everguest Intelligence

4.8

GuestRevu

4.6
ROI

Guest Feedback (by Customer Alliance)

4.4

SurvAI by Everguest Intelligence

5

GuestRevu

4.6
Implementation

Guest Feedback (by Customer Alliance)

4.6

SurvAI by Everguest Intelligence

Not enough data available

GuestRevu

4.6
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

SurvAI by Everguest Intelligence

GuestRevu

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Case Management

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Everguest
vs.
GuestRevu

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

SurvAI by Everguest Intelligence

Resorts - 60%
Hostels - 20%
Motels - 0%

GuestRevu

Boutiques - 23%
Resorts - 14%
Bed & Breakfast & Inns - 10%
Featured clients
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

GuestRevu

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

GuestRevu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
Everguest
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

GuestRevu

GuestRevu Rating

Regional General Manager from Samarinda (Indonesia)
Most Positive Review

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

GuestRevu

GuestRevu has helped our new property climb the TripAdvisor ranks very quickly

Manager
Most Critical

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

GuestRevu

Very satisfied with their service and platform

Marketing Coordinator from
References
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

General Info

Screenshots
Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

GuestRevu

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
Recent Company Updates
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles