Compare Guest Feedback (by Customer Alliance) vs GuestService - Surveys vs Service Metrics Group
Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs GuestService - Surveys vs Service Metrics Group. Find out which Guest Survey Software is right for you based on realtime data from 70 verified hotelier reviews across 15 countries.
Customer Alliance
Ranked 4 (out of 26)
Guest Service
Ranked 10 (out of 26)
Service Metrics Group
Ranked 12 (out of 26)
Ratings Summary
Guest Feedback (by Customer Alliance)
87
GuestService - Surveys
unranked
Service Metrics Group
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsGuestService - Surveys
3 verified reviewsService Metrics Group
2 verified reviewsGuest Feedback (by Customer Alliance)
GuestService - Surveys
Service Metrics Group
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Service Metrics Group
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Service Metrics Group
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Not enough data available
Service Metrics Group
Not enough data available
Guest Feedback (by Customer Alliance)
Verified Customer Support
GuestService - Surveys
Verified Customer Support
Service Metrics Group
Verified Customer Support
Guest Feedback (by Customer Alliance)
GuestService - Surveys
Service Metrics Group
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients
-
GuestService - Surveys
Guest Service doesn’t have any featured brands available
-
Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
vs.
vs.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)GuestService - Surveys
Reception team
Front Office from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Most Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Most Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)References
-
GuestService - Surveys
Guest Service doesn’t have any references available
-
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel Keyless Entry Systems (1)
Service Metrics Group
Service Metrics Group doesn't have any integrations
Recent Company Updates
-
GuestService - Surveys
Guest Service doesn’t have any recent company updates
-
Recent Articles
GuestService - Surveys
Guest Service doesn’t have any recent articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles