The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 371 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eRevMax shines in support team — especially for extended-stay properties (5.0/5), with exclusive features like Centralized user & role management and Unlimited Channels (no additional cost).
Exely shines in Ease of Use and Customer Support — especially for bed & breakfast properties (0.0/5).
Side-by-side ratings based on 371 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 129 | 242 |
After analyzing 371 verified reviews, eRevMax users most value its support team, operational efficiency, rate parity, while Exely users highlight ease of use and daily operations, channel management and multi-ota distribution, support quality and responsiveness. Click any theme to see what reviewers say.
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Support Team
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Ease of use and daily operations
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Operational Efficiency
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Channel management and multi-OTA distribution
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Rate Parity
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Support quality and responsiveness
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Analytics and Reporting
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Direct bookings and website conversion
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Technical Issues
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Reporting and analytics depth
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Analytics and Reporting
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Interface, navigation, and speed issues
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Interface
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PMS and third-party integrations
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #19 21 reviews | #7 78 reviews |
| Mid-Size (25-74 rooms) ▾ | #9 56 reviews | #6 90 reviews |
| Large (75-199 rooms) ▾ | #6 38 reviews | #3 51 reviews |
| X-Large (200+ rooms) ▾ | #8 5 reviews | #6 9 reviews |
By Property Type
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| Boutique ▾ | #10 52 reviews | #6 79 reviews |
| Luxury ▾ | #8 55 reviews | #9 52 reviews |
| Branded / Chain ▾ | #8 35 reviews | #6 39 reviews |
| Extended Stay ▾ | #8 18 reviews | #9 9 reviews |
By Region
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| North America ▾ | #9 17 reviews | #14 3 reviews |
| Europe ▾ | #10 40 reviews | #15 19 reviews |
| Asia Pacific ▾ | #11 14 reviews | #5 183 reviews |
| Middle East ▾ | #4 43 reviews | #5 32 reviews |
Choosing between RateTiger Channel Manager by eRevMax and Exely Channel Manager hinges on your hotel’s specific needs, operational priorities, and budget. Both products aim to streamline online distribution, but they diverge significantly in features, market presence, and user experience. RateTiger has been a staple for many hotels worldwide with a broad network and extensive integrations, while Exely offers a simpler, more modern interface with a focus on ease of use and automated insights. Which aligns better with your hotel’s goals?
Both products address the challenge of managing multiple online channels efficiently, ensuring rate parity and reducing manual work. RateTiger, with its deep connectivity and proven track record, is better suited for hotels seeking robust, enterprise-level solutions. Conversely, Exely’s straightforward approach and recent positive reviews suggest it’s more suitable for hotels prioritizing simplicity and rapid deployment. Are you ready to dive deeper into their differences?
RateTiger by eRevMax offers a comprehensive platform with 70 verified integrations across the globe, including major OTAs, GDS, and metasearch sites. Its longstanding presence and thousands of satisfied users indicate a trusted, scalable solution for complex distribution needs. Exely, on the other hand, has a smaller but growing footprint with 8 verified partners and a focus on user-friendly, automated rate management.
RateTiger’s strength lies in its extensive network and advanced features like PMS connectivity, centralized role management, and unlimited channels without extra costs. Exely shines in simplicity and quick setup, providing an intuitive interface and automated reports that boost operational efficiency. Do you need a full-featured, global solution or a straightforward, easy-to-use platform?
If your hotel operates across multiple regions and handles complex distribution, RateTiger’s expansive integration network and advanced features make it the logical choice. It is particularly ideal for larger hotels or hotel chains that need detailed analytics, role management, and broad channel access.
Exely is better suited for independent hotels and smaller chains that value quick deployment, minimal training, and automated reporting. If your team prefers an intuitive interface and fewer technical hurdles, Exely’s recent reviews highlight its ease of use and positive impact on revenue through simplified operations.
In summary, choose RateTiger if your hotel demands a broad reach and detailed control, but lean toward Exely if your focus is on operational simplicity and rapid onboarding.
RateTiger’s user interface has been rated 4.39/5, with some reviews citing an outdated look and a steeper learning curve. Users find onboarding straightforward but note that the platform's complexity can slow new staff adoption. Support, rated 4.61/5, responds well but occasionally needs longer to resolve technical issues.
Exely, on the other hand, scores a near-perfect 4.95/5 for ease of use, with reviews praising its intuitive Extranet and quick setup. Its user-friendly system reduces training needs, allowing staff to manage bookings and rates efficiently from day one.
Edge: Exely.
RateTiger offers 7 shared core features plus 3 exclusive ones, including PMS connectivity, role management, and unlimited channels—features designed for larger, more complex hotel setups. Its advanced analytics, GDS integrations, and extensive partner network are powerful tools for revenue management.
Exely provides 7 shared features along with 6 unique offerings, such as channel self-mapping, weekly/monthly rates, and integrated payments. Its inventory grid and performance reports are helpful but less detailed than RateTiger’s analytics.
Edge: RateTiger.
RateTiger’s customer support is rated 4.61/5, with reviews highlighting fast, responsive service, although some mention room for quicker issue resolution. Support is generally effective, but some users suggest that training resources could be improved.
Exely outperforms with a 4.95/5 rating, and users consistently praise its support team for quick, friendly responses. The recent reviews underscore that Exely’s team is highly responsive, which is vital when operational issues arise.
Edge: Exely.
RateTiger boasts 70 verified partners, including major players like Oracle Hospitality, Mews, and Booking.com. Its extensive network offers hotels the flexibility to connect with a wide array of channels, GDS, and PMS systems worldwide.
Exely, with only 8 verified partners, provides core integrations with key channels like Booking.com and Hotellab. While adequate for smaller operations, its limited partner ecosystem may restrict scalability for larger hotels.
Edge: RateTiger.
RateTiger has accumulated 115 reviews with a high overall rating of 4.7/5, and recent reviews in the last 6 months are scarce, indicating older but stable satisfaction. Smaller hotels and brands rate it highly for its reliability and extensive connectivity.
Exely, with 102 reviews, boasts a higher HTR Score of 85.10/100 and a 98% likelihood to recommend, with 34 recent reviews reflecting current positive sentiment. Hotels of all sizes appreciate its simplicity and support.
Edge: Exely.
RateTiger does not publicly list its pricing, but historically, it operates on custom quotes, often involving implementation fees and tiered subscription costs. Its pricing reflects its enterprise focus and extensive feature set.
Exely charges a straightforward $100/month, with no implementation fees or hidden costs. Its transparent pricing appeals to hotels seeking predictable expenses without sacrificing core functionality.
RateTiger by eRevMax offers a comprehensive, globally trusted platform with extensive integrations and advanced features, making it suitable for larger, multi-region hotels. Its robust network and detailed controls support sophisticated distribution strategies, but it can feel outdated and complex for smaller teams.
Exely delivers a simple, highly-rated experience with automated reports, quick setup, and excellent support, perfect for hotels that value ease of use and rapid results. Its limited integrations and analytics may not suffice for larger operations with complex needs.
If your hotel requires a broad reach and detailed control, RateTiger is the clear choice, despite its learning curve. For hotels seeking fast deployment, intuitive interface, and reliable support, Exely stands out as the better fit.
In conclusion, your decision should hinge on your hotel’s size, distribution complexity, and operational priorities.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Rate Management
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| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
| Derived Rates | ||
| Inventory Management | ||
| Inventory grid | ||
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Room Type Mapping
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| Channel Self-Mapping | ||
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Automation & Syncing
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| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
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Administration & Settings
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| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
| Inventory grid | ||
| Integrated Payment Processing | ||
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Analytics & Reporting
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| Analytics dashboard | ||
| Booking Performance and Pace Reporting | ||
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Other
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| Unlimited Channels (no additional cost) |
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
No published case study for this goal yet.
What hoteliers love
Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent av... Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent availability.
The integration between eRevMax's Booking Engine and Channel Manager has enhanced operational efficiency by streamlining booking processes.
Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform,... Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform, which boosts trust and potentially occupancy rates.
Where hoteliers push back
Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is pr... Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is prompt in handling such cases.
The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven d... The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven decisions to maximize revenue and optimize strategies.
Ranks higher for
Unique capabilities
What hoteliers love
Hotels repeatedly describe Exely as intuitive, user-friendly, and practical for daily operations. The system is credited with reducing manual work, sp... Hotels repeatedly describe Exely as intuitive, user-friendly, and practical for daily operations. The system is credited with reducing manual work, speeding up reservation handling, and making it easier for staff to manage bookings, rates, and availability.
Reviewers frequently describe Exely as a strong channel manager for controlling multiple OTA channels from one place. They value being able to manage... Reviewers frequently describe Exely as a strong channel manager for controlling multiple OTA channels from one place. They value being able to manage distribution centrally, add more channels over time, and reduce the complexity of logging into each OTA separately.
Support is one of the most praised aspects of Exely, with reviewers repeatedly noting fast, helpful, and proactive assistance. Hotels value that the t... Support is one of the most praised aspects of Exely, with reviewers repeatedly noting fast, helpful, and proactive assistance. Hotels value that the team helps with setup, troubleshooting, optimization, and even commercial advice, which reduces operational friction.
Where hoteliers push back
A recurring critique is that Exely’s reporting and analytics need to be more detailed, flexible, and faster. Reviewers want clearer dashboards, better... A recurring critique is that Exely’s reporting and analytics need to be more detailed, flexible, and faster. Reviewers want clearer dashboards, better revenue/channel comparison, more customizable reports, and richer booking trend insights to support revenue and marketing decisions.
While many users find Exely easy to use, some point to navigation, page-loading speed, and interface clarity as improvement areas. The most common com... While many users find Exely easy to use, some point to navigation, page-loading speed, and interface clarity as improvement areas. The most common complaints are that certain workflows take too many clicks, some pages load slowly, and advanced settings are not always intuitive.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. RateTiger Channel Manager (by eRevMax) and Exely Channel Manager share many core Channel Managers features, but each has unique capabilities. RateTiger Channel Manager (by eRevMax) offers 72 verified integration partners, while Exely Channel Manager offers 10. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 4.9/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RateTiger Channel Manager (by eRevMax): No. Exely Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eRevMax has an HT Score of 60 and Exely has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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