Compare Everguest Intelligence vs Reputation Manager (by Customer Alliance) vs Revinate (Reputation)

Everguest

Everguest Intelligence

2 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Revinate

Revinate (Reputation)

148 reviews

Compare Everguest Intelligence vs Reputation Manager (by Customer Alliance) vs Revinate (Reputation)

Reputation Management vendor comparison between Everguest Intelligence vs Reputation Manager (by Customer Alliance) vs Revinate (Reputation). Find out which Reputation Management is right for you based on realtime data from 203 verified hotelier reviews across 50 countries.

Everguest

Everguest

Ranked 20 (out of 50)

5.0
2 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 4 (out of 50)

4.7
53 reviews
View profile
Revinate

Revinate

Ranked 5 (out of 50)

4.5
148 reviews
View profile

Ratings Summary

HT Score

Everguest Intelligence

unranked HTScore Icon

Reputation Manager (by Customer Alliance)

85 HTScore Icon

Revinate (Reputation)

83 HTScore Icon
Popularity

Everguest Intelligence

2 verified reviews

Reputation Manager (by Customer Alliance)

53 verified reviews

Revinate (Reputation)

148 verified reviews
Likelihood to Recommend

Everguest Intelligence

100%

Reputation Manager (by Customer Alliance)

94%

Revinate (Reputation)

90%
Ease of Use

Everguest Intelligence

5

Reputation Manager (by Customer Alliance)

4.7

Revinate (Reputation)

4.6
ROI

Everguest Intelligence

5

Reputation Manager (by Customer Alliance)

4.4

Revinate (Reputation)

4.3
Implementation

Everguest Intelligence

Not enough data available

Reputation Manager (by Customer Alliance)

4.8

Revinate (Reputation)

4.4
Customer Support

Everguest Intelligence

5

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

Everguest Intelligence

Reputation Manager (by Customer Alliance)

Revinate (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Social review tracking

Everguest Intelligence

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Everguest
vs.
Customer Alliance
vs.
Revinate

Customers

Top 3 Segments

Everguest Intelligence

Luxury Hotels - 50%
Resorts - 0%
Motels - 0%

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%
Featured clients

Everguest Intelligence

Everguest doesn’t have any featured brands available

Reputation Manager (by Customer Alliance)

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Everguest
vs.
Customer Alliance
vs.
Revinate

What Customers Are Saying

Most Recent Review

Everguest Intelligence

Helpful, flexible, reliable

General Manager from Budapest (Hungary)

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager
Most Critical

Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from
References

Everguest Intelligence

Everguest doesn’t have any references available

Reputation Manager (by Customer Alliance)

Adelina Cantarell
Directora Comercial Hotel HCC Montblanc

Christian Hempel-Werner
Head of Business Operations A&O Hotels and Hostels

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General Info

Screenshots
Integrations

Everguest Intelligence

Everguest doesn't have any integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (13)
Recent Company Updates

Everguest Intelligence

Everguest doesn’t have any recent company updates

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