Everguest vs. MicroMetrics vs. Flexkeeping: Which is a Better Fit?

Compare SurvAI by Everguest Intelligence vs Helix by micrometrics vs Flexkeeping (Glitch Management)

Everguest

SurvAI by Everguest Intelligence

2 reviews
MicroMetrics

Helix by micrometrics

2 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare SurvAI by Everguest Intelligence vs Helix by micrometrics vs Flexkeeping (Glitch Management)

Guest Surveys & Feedback vendor comparison between SurvAI by Everguest Intelligence vs Helix by micrometrics vs Flexkeeping (Glitch Management). Find out which Guest Surveys & Feedback is right for you based on realtime data from 23 verified hotelier reviews across 8 countries.

Everguest

Everguest

Ranked 10 (out of 25)

5.0
2 reviews
View profile
MicroMetrics

MicroMetrics

Ranked 11 (out of 25)

4.8
2 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile

Ratings Summary

HT Score

SurvAI by Everguest Intelligence

unranked HTScore Icon

Helix by micrometrics

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

SurvAI by Everguest Intelligence

2 verified reviews

Helix by micrometrics

2 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

SurvAI by Everguest Intelligence

100%

Helix by micrometrics

95%

Flexkeeping (Glitch Management)

99%
Ease of Use

SurvAI by Everguest Intelligence

5

Helix by micrometrics

5

Flexkeeping (Glitch Management)

5
ROI

SurvAI by Everguest Intelligence

5

Helix by micrometrics

5

Flexkeeping (Glitch Management)

4.8
Implementation

SurvAI by Everguest Intelligence

Not enough data available

Helix by micrometrics

Not enough data available

Flexkeeping (Glitch Management)

4.9
Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

SurvAI by Everguest Intelligence

Helix by micrometrics

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Everguest
vs.
MicroMetrics
vs.
Flexkeeping

Customers

Top 3 Segments

SurvAI by Everguest Intelligence

Resorts - 50%
Motels - 0%
Hostels - 0%

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

-

Flexkeeping (Glitch Management)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Everguest
vs.
MicroMetrics
vs.
Flexkeeping

What Customers Are Saying

Most Recent Review

SurvAI by Everguest Intelligence

All around great service

Resort Manager from Budapest (Hungary)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Amazing company

GM
References

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots
Integrations

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Helix by micrometrics

Property Management Systems (1)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)
Recent Company Updates

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

-
Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles