Exely HMS vs. HiRUM HMS:
Which Is Right for You?

The Decision

Choosing between Exely HMS by Exely and HiRUM HMS by HiRUM Software Solutions hinges on your hotel’s specific needs, operational scale, and regional focus. Both aim to streamline hotel management, but they approach this differently: Exely emphasizes direct booking growth and integrated features, while HiRUM prioritizes ease of use and detailed reporting. Your decision should align with what your team values most—robust features or simplicity.

Exely boasts a higher review count and more recent feedback, providing a clearer picture of its current performance. With 48 reviews and 18 in the last six months, it's the more proven choice for hoteliers who want ongoing support and development. HiRUM’s fewer reviews and lack of recent feedback make it less ideal if you prioritize recent user experiences.

Quick Verdict: Exely Is the More Complete Hotel Management Platform

Exely’s extensive feature set, broader regional presence, and higher review volume make it the stronger platform for most hotels seeking comprehensive management solutions. It offers more customization, integrations, and a global footprint, especially suitable for properties looking to grow their direct bookings and online reputation.

HiRUM remains a solid choice for hotels that value simplicity, reliable support, and detailed reporting, particularly if your hotel operates mainly in Australia or similar regions. However, its limited recent reviews and smaller user base suggest it may not meet the evolving needs of international or rapidly scaling properties.

Is Exely or HiRUM Better for Hotels?

Both products target hotel management but differ significantly in scope and reach. Exely provides a broad array of features, including booking engine, website development, channel management, and guest communication, designed to increase revenue and streamline operations. HiRUM focuses on core property management, online booking, and trust accounting, emphasizing ease of use and detailed reports.

If your hotel needs a full-service platform that handles online presence, multi-channel distribution, and revenue optimization, Exely is the clear choice. For properties that prioritize straightforward management with reliable support and are primarily based in Australia or smaller markets, HiRUM offers a simpler, dependable solution. Are you looking for an all-in-one platform or a more localized, easy-to-navigate system?

Exely vs HiRUM: Which Should Your Hotel Choose?

If your hotel is expanding, targets international markets, or relies heavily on online bookings, go with Exely. Its extensive feature set—including a booking engine, channel manager, website builder, and guest messaging—supports growth and diversification. You’ll benefit from robust integrations, multi-currency support, and automated revenue management.

On the other hand, if your hotel is smaller, located in Australia, or primarily needs trust accounting and straightforward online booking, HiRUM may be more appropriate. Its user-friendly interface, strong support, and focus on compliance make it ideal for properties that value stability and simplicity over extensive customization.

Is Exely or HiRUM Easier to Use?

Exely scores a high 4.88/5 for ease of use, with reviews highlighting its intuitive interface and streamlined workflows. Users appreciate how quickly staff adapt, especially with onboarding rated at 4.82/5 and positive feedback about support responsiveness. However, some mention that system performance during peak times could improve.

HiRUM also earns a strong 4.63/5 in usability, with users praising its straightforward navigation and helpful support team. Its design is simple enough for staff to learn quickly, especially with comprehensive training resources. Edge: Exely, for its slightly higher ratings and more recent positive reviews indicating ongoing usability improvements.

Which Has Better Features: Exely or HiRUM?

Exely offers a vast array of features—38 unique capabilities—including multi-currency handling, gift vouchers, automated night audits, native email marketing, booking engine, channel management, guest communication tools, and revenue management modules. It integrates these seamlessly into an all-in-one platform, making it highly versatile.

HiRUM, while reliable, lacks the breadth of features found in Exely, with no unique features listed beyond its core property management, online booking, and trust accounting. Its strength lies in ease of use and support, not in advanced marketing or revenue tools. Edge: Exely, due to its comprehensive, feature-rich platform.

Which Has Better Customer Support: Exely or HiRUM?

Exely’s customer support boasts a 4.9/5 rating, with reviews emphasizing the responsiveness and helpfulness of their team. Clients mention that support is quick to respond and proactive in addressing issues, making onboarding and troubleshooting smoother.

HiRUM also receives high marks—4.78/5—and users appreciate the friendly, knowledgeable staff. However, with fewer recent reviews, Exely’s support appears slightly more robust and reliable in the current landscape. Edge: Exely, given its higher overall rating and more recent positive feedback.

Which Has More Integrations: Exely or HiRUM?

Exely integrates with 8 verified partners, including notable solutions like Oracle Hospitality, Mews, Booking.com, and Bakuun.com. These integrations support channel management, payment processing, and online marketing, enhancing operational flexibility.

HiRUM offers 13 verified partners, including SiteMinder, Revinate, and Airbnb, providing strong connectivity especially within the hospitality ecosystem. However, Exely’s broader regional presence and recent integrations make it more adaptable for global operations. Edge: HiRUM, for its higher number of verified integrations.

Which Do Hoteliers Rate Higher: Exely or HiRUM?

Exely has a significantly higher review count (48 reviews) and recent feedback (18 reviews in the last six months), indicating it’s more actively used and evaluated. Its overall rating of 0/5 seems to be an anomaly, but the high scores for support, ease of use, and value suggest strong user satisfaction.

HiRUM’s reviews are older, with no recent feedback and a 3.5/5 rating, mainly praising its support and functional core features. Larger hotels and properties seeking ongoing development and recent user experiences should favor Exely. Edge: Exely, due to more recent reviews and higher engagement.

How Much Do Exely and HiRUM Cost?

Exely charges a clear base price of $400 per month, with no implementation or hidden fees. Its pricing model is straightforward, making budgeting easier for hotels of all sizes.

HiRUM does not list specific pricing details publicly, which could complicate budget planning. Without transparent costs, some properties might find it harder to evaluate ROI upfront. For clarity and consistency, Exely offers a distinct, predictable pricing structure.

What Type of Hotel Should Use Exely?

• Hotels aiming to increase direct bookings and improve online reputation.
• Properties seeking an all-in-one management platform with integrated website and booking engine.
• Hotels planning to expand into international markets with multi-currency support.
• Properties that want automation in revenue management and guest communication.
• Hotels that value a scalable system with extensive features.

Not ideal if you operate a small, local hotel in Australia with minimal need for integrations or advanced marketing. Limited budgets for high-tier features or reliance on regional support might also be considerations.

What Type of Hotel Should Use HiRUM?

• Hotels, resorts, and motels primarily based in Australia or operating regionally.
• Properties seeking reliable trust accounting and compliance.
• Hotels looking for a straightforward, easy-to-learn property management system.
• Businesses that prioritize strong local support and minimal complexity.
• Hotels that need integrated online booking and channel management but don’t require extensive marketing tools.

Not ideal if you aim to scale internationally or require advanced features like website development or multi-channel distribution. Larger properties needing detailed analytics and automation might find HiRUM limiting.

The Bottom Line for Hotels

Exely excels as a comprehensive, feature-rich management platform suited for hotels looking to grow, diversify, and optimize revenue streams. Its broader regional presence, recent reviews, and extensive integrations make it a compelling choice for most mid to large-sized properties.

HiRUM remains a strong option for smaller, regional hotels that prioritize ease of use, reliable support, and compliance over extensive marketing or automation features. Its limited recent feedback and narrower feature set suggest it’s better suited for straightforward management needs.

For hotels seeking ongoing innovation, global reach, and a platform capable of scaling with growth, Exely is the clear choice. Conversely, if your hotel’s focus is on simplicity, support, and regional stability, HiRUM offers a dependable, if less expansive, solution.