Powerful. Intuitive. Unified. One platform to run your property.
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
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HiRUM HMS
4.9 (30 REVIEWS)
Ranked 17 (out of 78) in Hotel Management Software
Property Management, Online Booking Software, Channel Manager Software, and Hotel Reservation Software
99% recommended by 30 hotels
Bell - AI powered product analyst
I analyzed all of HiRUM Software Solutions’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like HiRUM for its seamless integration with HiSITE, making online booking and channel management efficient. Users frequently praise its diverse reporting options, ease of use in trust accounting, and the ability to manage end-of-month tasks accurately. Additionally, HiRUM’s proactive customer support and continuous improvements enhance user experience, significantly reducing overbookings and streamlining operations, which helps increase revenue and reduce costs.
What Types of Hotels HiRUM Software Solutions is Popular For
Size
1 | X-Small (1-9 room)
7 | Small (10-24 room)
13 | Medium (25-74 room)
4 | Large (75-199 room)
4 | X-Large (200+ room)
Country
28 | Australia
2 | United States of America
Type
24 | Resorts
19 | Extended Stay & Serviced Apartments
11 | Boutiques
10 | Luxury Hotels
8 | City Center Hotels
7 | Limited Service & Budget Hotels
6 | Branded Hotels
6 | Airport/Conference Hotels
6 | Vacation Rentals & Villas
2 | Bed & Breakfast & Inns
1 | Casinos
1 | RV Parks & Campgrounds
Region
28 | Oceania
2 | North America
Category
30 | Hotel Management Software
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HiRUM Software Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HiRUM Software Solutions Reviews Analyzed: 28
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HiRUM Software Solutions Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HiRUM Software Solutions
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HiRUM Software Solutions's Provided Description:
"As all property managers would understand, succeeding in the hospitality industry depends upon gaining repeat or referral business from existing clients, along with understanding all other aspects of your business. This can be difficult to achieve, however, if you are using the wrong software. It is important to choose the correct technology that is most suitable for your business. Using the right property management software will not only will it benefit your property in the back office, but it will have a significant impact on the front desk. This will result in a better experience for your guests, and subsequently the efficiency of your business. Let HiRUM Software Solutions take the pressure off you! Australian owned and operated, HiRUM Software Solutions provides our customers with the best products and industry competitive prices. Our support and development teams are also Australian-based. HiRUMs Property Management Software Solution is now installed in over 1,200 hotels and properties around the world, managing more than 140,000 accommodation rooms. HiRUM is a global leaders in hotel software, giving hotel and accommodation managers a complete end-to-end software solution. HiRUM software currently services: Hotels, Motels, Resorts, Boutique Properties, B&Bs, Apartment Complexes, University Accommodation, Aged Care Homes, Ski Lodges, Marinas, Backpackers, Real Estate and Property Management. Our software solutions include: - Resort Management Software - Property Management Systems - Intuitive Yield Software - Trust Accounting Software - Hotel Motel Software - Real-Time Online Booking Engine - Fully Integrated Channel Management Software No property is too big or small to take advantage of what our software has to offer. We have the most versatile, feature-rich solution available on the market today. Why not use the best in the Industry; a system that helps you manage your business, rather than your business managing you!"
HiRUM Software Solutions doesn’t have any screenshots available
HiRUM HMS Alternatives
Not sure if HiRUM Software Solutions is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:
Capabilities
HiRUM Software Solutions doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
HiSITE Channel Manager
Channel ManagersHiRUM Short Term Accommodation and Trust Software
Vacation Rental SoftwareRecommended by
Achievements
This vendor's trending score is rising, HiRUM HMS is the #30 most trending product in the Hotel Management Software category (out of 78) and the #843 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHiRUM Software Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
HiRUM Software Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare HiRUM Software Solutions to Top Alternatives
Powerful. Intuitive. Unified. One platform to run your property.
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The ultimate all-in-one solution for independent hotels
Hotelier Rating
Looking for specific info?
Great back up service
Owner Manager from 10 to 24 room City Center Hotel in Cairns (Australia)
Leah was a great help and resolved our issue within minutes.
reception from 25-49 room Boutique in Noosa (Australia)
Fast Service.
Owner from 10 to 24 room City Center Hotel in Port Douglas (Australia)
All the people are welcoming and friendly, which is exactly what customer service is.
Manager from 25-49 room Branded Hotel in Caloundra (Australia)
Helpful and experienced
manager from 100 to 199 room Resort in Port Macquarie (Australia)
Founders of software
Reservations from 25-49 room Resort in Broadbeach (Australia)
Fabulous
Administration from 75-99 room Luxury Hotel in Preston Beach (Australia)
I have recently taken on management and have had two occasions to ask for support
Manager from 50-74 room Bed & Breakfast & Inn in Cabarita Beach (Australia)
Hirum software continues to allow our business to go from strength to strength, providing a seamless experience for our reservations team and guests alike.
Building Caretaker from 50-74 room Airport/Conference Hotel in Mackay (Australia)
Complete Holiday Software
Owner Operator from 10 to 24 room Boutique in Palm Cove (Australia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
HiRUM has an abundance of experience within the PMS vertical, having being about for longer than 20 years. Providing a solution geared around being user friendly, saving time through automation, driving more bookings, running insightful reports and much more.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
HiRUM caters to all types of properties. With a closely knitted team, HiRUM a superb and very approachable customer support team at hand. The PMS solution provides all tools needed to run a hotelier's business effectively. Whilst being affordable and easy to use.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are a hotelier looking to streamline your hotel operations by centralizing your tech stack, HiRUM can provide this. Your staff will be able to easily access to guest information, such as reservation information, room assignments and billing information.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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HiRUM Software Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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