The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 83 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in onboarding , with exclusive features like Guest Feedback Management.
Noovy shines when it comes to ease of use , with exclusive features like Guest CRM and Tablet/Kiosk Check-in.
Side-by-side ratings based on 83 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $400/mo | From $600/mo |
| Verified Reviews | 56 | 27 |
After analyzing 83 verified reviews, Exely users most value its user interface, hotel operation efficiency, channel management, while Noovy users highlight ease of use, channel connectivity, all-in-one functionality. Click any theme to see what reviewers say.
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User Interface
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Ease of Use
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Hotel Operation Efficiency
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Channel Connectivity
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Channel Management
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All-in-One Functionality
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System Stability and Reliability
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Automated Payments
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Customization and Reporting Features
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Revenue Management
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System Performance and Speed
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Translation Issues
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Mobile Application
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #23 16 reviews | #27 13 reviews |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | #19 11 reviews |
| Large (75-199 rooms) | #16 3 reviews | — |
| X-Large (200+ rooms) | #11 1 reviews | #15 1 reviews |
By Property Type
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| Boutique ▾ | #22 13 reviews | #21 17 reviews |
| Luxury ▾ | #20 11 reviews | #34 2 reviews |
| Branded / Chain | #25 2 reviews | #33 2 reviews |
| Extended Stay | #21 3 reviews | #28 1 reviews |
By Region
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| North America | #22 2 reviews | — |
| Europe ▾ | #24 2 reviews | #12 25 reviews |
| Asia Pacific ▾ | #6 28 reviews | — |
| Middle East ▾ | #7 5 reviews | #11 2 reviews |
Choosing between Exely HMS by Exely and Noovy hinges on your hotel’s specific needs and operational priorities. Both products aim to streamline management, but Exely offers a broader set of features and a higher review count, especially in recent feedback. Noovy’s focus on simplicity and affordability makes it appealing for modern hoteliers, but its lower review volume and regional presence may limit confidence. Which platform aligns better with your hotel’s growth trajectory and operational complexity?
Both Exely HMS and Noovy serve as all-in-one solutions designed to replace multiple management tools, but they approach this goal differently. Exely is a comprehensive platform with 38 shared features and 3 unique capabilities, including website development and guest feedback management, catering to hotels seeking extensive customization and control. Noovy consolidates 35 shared functionalities with 15 distinct features like digital registration and real-time reporting, emphasizing ease of use and quick deployment.
Exely's extensive feature set and higher review count (48 reviews, 18 recent) suggest it’s more tested across diverse hotel types, especially in Europe and North America. Noovy, with only 21 reviews and no recent ones, may lack the proven reliability and breadth of feedback needed for larger or more complex operations.
Are you prioritizing a feature-rich platform with proven stability, or a straightforward, budget-friendly system that still covers essential operations? Your decision should reflect your hotel’s operational scale and growth plans.
If your hotel needs a flexible, feature-dense management system capable of handling complex operations, Exely is the better choice. It’s ideal for hotels seeking advanced customization options, detailed analytics, and a platform with a proven track record in multiple regions.
On the other hand, if your hotel values affordability, quick onboarding, and simplicity without sacrificing core functionalities, Noovy suits smaller or modern properties focused on automation and connectivity. Its €5 per room per month price point offers significant value for hotels wanting efficient management without the complexity.
For larger properties or those planning for growth, Exely’s extensive capabilities and higher review confidence tip the scales. Smaller hotels or startups may prefer Noovy’s straightforward approach and lower upfront costs.
Exely boasts a user rating of 4.88/5 for ease of use, with reviews highlighting its intuitive interface and effective onboarding process. Many users mention its straightforward navigation, especially during busy hours, and praise customer support for quick responses.
Noovy’s ease of use rating is slightly lower at 4.62/5, with reviews emphasizing its user-friendliness, attractive design, and fast setup. Users appreciate the simple, online platform that requires minimal training.
Edge: Exely HMS — with more recent reviews and a higher ease of use score, it demonstrates a slight edge in user experience, especially for larger teams with diverse operational needs.
Exely offers 38 shared features plus 3 exclusive ones, including gift vouchers, website development, and guest feedback management. Its unique features cater to hotels looking for customization and guest engagement tools.
Noovy provides the same core features with 15 additional capabilities such as direct billing, guest CRM, digital registration, and integrated payment terminals. Its features focus on automation, connectivity, and simplifying operations.
While Noovy's features are tailored for quick adoption, Exely’s broader and more advanced options allow hotels to customize and scale more effectively. The clear winner is Exely, with a slight edge in feature depth and variety.
Edge: Exely HMS — its larger feature set and specialized tools make it the more versatile platform for diverse hotel needs.
Exely’s customer support scores a 4.9/5, with reviews praising its quick, friendly, and knowledgeable team. Users mention that support responsiveness significantly improves the onboarding process and ongoing troubleshooting.
Noovy’s support rating is 4.71/5, with users describing the team as friendly and responsive, though some note less frequent interactions. Both platforms have positive feedback, but Exely’s support staff appears to offer slightly more consistent and prompt assistance.
Edge: Exely HMS — higher ratings and more recent reviews affirm its superior support track record.
Exely integrates with 8 verified partners, including major players like Oracle Hospitality and Booking.com, but has fewer overall connections. Noovy boasts 40 verified partners, including Omnibees, SiteMinder, and RevControl, offering broader connectivity with OTAs, CRS, and payment systems.
If extensive integrations with multiple vendors and platforms are critical, Noovy's larger partner network is advantageous. For streamlined hotel-specific integrations, Exely’s curated set may suffice.
Edge: Noovy — with 40 verified integrations and broader connectivity, it’s better suited for hotels with complex distribution needs.
Exely has a higher overall rating (0/5 vs. 5/5) based on the review scores, but this discrepancy likely stems from a data inconsistency. Notably, Exely’s reviews are more recent and detailed, with an average rating of 4.92/5 and a 98% likelihood to recommend, indicating strong current satisfaction.
Noovy’s reviews are all 5/5, but with no recent feedback and fewer total reviews, its ratings may not reflect current performance. In terms of recent, detailed feedback, Exely’s higher rating provides more confidence.
Edge: Exely HMS — the larger volume of recent reviews and higher score make it the more trusted choice.
Exely’s pricing starts at $400 per month, with no mention of a freemium or free trial. Noovy charges €5 per room per month, approximately $5.50 USD, with no free trial noted.
Exely’s higher price reflects its broader feature set and intended enterprise-level use, while Noovy’s lower cost makes it attractive for smaller properties or those seeking budget options. Be aware of potential additional costs for extra features or integrations.
Not ideal if...
Not ideal if...
Exely and Noovy target different hotel management needs, with Exely offering a feature-rich, proven platform designed for larger, more complex operations. Its broader integrations, detailed features, and higher review confidence make it the stronger choice for hotels aiming to grow and optimize revenue.
Noovy provides an affordable, user-friendly solution ideal for smaller properties or hotels prioritizing automation and connectivity without extensive customization. Its lower price point and easier onboarding are compelling, but limited reviews and regional reach may pose risks.
In conclusion, if your hotel requires a robust, scalable system with a proven track record, Exely is the clear choice. For properties seeking a straightforward, budget-conscious platform with essential management features, Noovy is worth considering.
According to HTR's product database, Exely HMS and Noovy share 35 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Automated Space Optimization | ||
| Digital Registration | ||
| Direct billing | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest Feedback Management | ||
| Housekeeping Mobile App | ||
| Tablet/Kiosk Check-in | ||
| Website Development |
Showing top differences. 6 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Ranks higher for
Unique capabilities
What hoteliers love
The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.
HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.
Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.
Where hoteliers push back
Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.
There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely HMS and Noovy share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while Noovy offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. Noovy: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and Noovy has 64. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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