FaceID Smart Kiosk vs. LIKE MAGIC (Check-in):
Which Is Right for You?

The Decision

Choosing the right contactless check-in platform can significantly impact your hotel's operational efficiency and guest satisfaction. FaceID Smart Kiosk by EyeQ aims to streamline visitor management through facial recognition, while LIKE MAGIC (Check-in) provides a comprehensive guest journey platform with multiple features and integrations. Your decision hinges on whether you prioritize advanced AI security or a feature-rich, user-friendly system with proven hotel industry adoption.

Both solutions address the need for contactless check-in, but they diverge sharply in market presence, feature set, and user experience. Which approach aligns best with your hotel's specific operational goals and guest expectations?

Is FaceID Smart Kiosk or LIKE MAGIC Better for Hotels?

FaceID Smart Kiosk is designed to automate visitor verification through facial recognition, reducing physical contact and wait times at check-in. LIKE MAGIC, by contrast, offers a broad suite of tools for guest management, including digital check-in, upselling, and communication, making it more of an all-in-one platform.

While FaceID Smart Kiosk boasts high security and efficiency for visitor authentication, it lacks the extensive features and integrations that LIKE MAGIC offers. Considering your hotel’s need for either specialized security or comprehensive guest engagement, which solution better fits your operational model?

LIKE MAGIC vs FaceID Smart Kiosk: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich guest management system that enhances operational efficiency, LIKE MAGIC is the clear choice. It has 17 exclusive features like digital key integration, pre-arrival upselling, and multi-lingual support, plus a proven track record with 29 reviews and a 4.83/5 customer support rating.

In contrast, FaceID Smart Kiosk is more suitable if your primary concern is security and streamlining visitor verification through facial recognition. However, with no reviews or market presence, its suitability for larger hotel operations remains unproven. For most hotels seeking a comprehensive guest experience, LIKE MAGIC is the stronger option.

Is FaceID Smart Kiosk or LIKE MAGIC Easier to Use?

LIKE MAGIC scores 4.9/5 for ease of use, reflecting its intuitive interface, smooth onboarding, and high staff adoption, with reviews praising its simplicity and efficiency. FaceID Smart Kiosk, on the other hand, has no ratings or reviews, making its usability unknown and potentially risky for hotels without dedicated AI security staff.

Given the extensive positive feedback for LIKE MAGIC’s user experience, it offers a reliable, straightforward platform for your team and guests. Edge: LIKE MAGIC.

Which Has Better Features: FaceID Smart Kiosk or LIKE MAGIC?

LIKE MAGIC provides 17 features, including hotel website check-in, device agnostic access, document scanning, ID verification, payment processing, and door lock integration—features that FaceID Smart Kiosk does not list. The platform’s ability to handle pre-arrival information, upselling, and digital concierge services makes it comprehensive.

FaceID Smart Kiosk focuses solely on facial recognition, with no additional features reported. For hotels seeking a multi-functional, guest-centric platform, LIKE MAGIC’s broader toolset offers greater operational value. Edge: LIKE MAGIC.

Which Has Better Customer Support: FaceID Smart Kiosk or LIKE MAGIC?

LIKE MAGIC’s reviews highlight high support ratings at 4.83/5, with comments emphasizing efficient, responsive service. The company’s onboarding process is rated 4.78/5, and references include successful case studies like the Zipper Hotel’s 80% staff reduction.

FaceID Smart Kiosk has no review data or customer feedback available, leaving its support quality uncertain. Given the importance of reliable support in technology deployment, LIKE MAGIC’s proven track record makes it the safer choice. Edge: LIKE MAGIC.

Which Has More Integrations: FaceID Smart Kiosk or LIKE MAGIC?

LIKE MAGIC integrates with 10 verified partners, including major PMS and access control systems like apaleo, Oracle Hospitality, SALTO, and TrustYou. Its platform also offers connections to booking channels, digital keys, and payment providers, enhancing its versatility.

FaceID Smart Kiosk has no listed integrations, limiting its compatibility with existing hotel systems. If seamless system integration is vital for your operations, LIKE MAGIC’s extensive partner network gives it a clear advantage. Edge: LIKE MAGIC.

Which Do Hoteliers Rate Higher: FaceID Smart Kiosk or LIKE MAGIC?

LIKE MAGIC, with 29 reviews, boasts a high rating of 4.83/5 for customer support and 4.78/5 for onboarding, with recent reviews praising its efficiency and ease of use. Its user base spans multiple hotel segments, mainly serviced apartments and city hotels, with high satisfaction levels.

FaceID Smart Kiosk has no reviews or ratings, making it impossible to assess user satisfaction or hotel segment preferences. The proven positive feedback for LIKE MAGIC indicates higher overall hotel satisfaction. Edge: LIKE MAGIC.

How Much Do FaceID Smart Kiosk and LIKE MAGIC Cost?

LIKE MAGIC charges a flat $700 monthly fee, with no mention of implementation or setup costs. FaceID Smart Kiosk’s pricing details are unavailable, and no free trial or demo information is provided, making cost comparison difficult.

Given the transparent pricing of LIKE MAGIC, hotels can better assess ROI and budget, whereas FaceID’s costs remain uncertain. Edge: LIKE MAGIC.

What Type of Hotel Should Use FaceID Smart Kiosk?

• Hotels prioritizing advanced facial recognition for high-security environments, such as corporate, healthcare, or government facilities.
• Venues where contactless verification is critical to safety or compliance.
• Properties with existing security infrastructure needing integration with biometric authentication.

Not ideal if your hotel seeks a full guest engagement platform or flexible contactless check-in options. Its narrow focus limits its applicability for typical hospitality settings.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels seeking a comprehensive guest journey platform that includes contactless check-in, digital keys, and upselling.
• Properties aiming to reduce staffing or improve operational efficiency with automation.
• Hotels that value integrations with PMS, digital door locks, and other systems.
• Properties targeting tech-savvy travelers expecting seamless digital experiences.

Not ideal if your hotel only needs facial recognition for security or operates in regions where the platform isn’t yet available. Its broad feature set suits hotels committed to digital transformation.

LIKE MAGIC vs FaceID Smart Kiosk: The Bottom Line for Hotels

The core difference lies in their scope: FaceID Smart Kiosk offers a specialized biometric security solution, while LIKE MAGIC delivers a full guest management system. Your choice depends on whether your hotel’s priority is security or guest experience enhancement.

If your hotel needs a multifunctional platform that streamlines operations and enhances guest satisfaction, LIKE MAGIC is the better pick, supported by 29 recent reviews and high ratings. Its extensive features, integrations, and proven support make it a dependable choice.

Conversely, if biometric security and contactless verification for high-security environments are your main concerns, FaceID Smart Kiosk might be suitable. However, with no reviews or market presence, its real-world effectiveness remains unverified for most hotels.

For most properties looking to improve guest interactions and operational efficiency, LIKE MAGIC’s proven track record and feature set make it the recommended choice.