Compare Flexkeeping (Glitch Management) vs Loop CXM (by Benbria) vs CustomerCount Surveys

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Benbria

Loop CXM (by Benbria)

1 reviews
CustomerCount

CustomerCount Surveys

0 reviews

Compare Flexkeeping (Glitch Management) vs Loop CXM (by Benbria) vs CustomerCount Surveys

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs Loop CXM (by Benbria) vs CustomerCount Surveys. Find out which Guest Survey Software is right for you based on realtime data from 20 verified hotelier reviews across 7 countries.

Flexkeeping

Flexkeeping

Ranked 6 (out of 26)

5.0
19 reviews
View profile
Benbria

Benbria

Ranked 14 (out of 26)

4.5
1 reviews
View profile
CustomerCount

CustomerCount

Ranked 26 (out of 26)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

Loop CXM (by Benbria)

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

Loop CXM (by Benbria)

1 verified reviews

CustomerCount Surveys

0 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

Loop CXM (by Benbria)

90%

CustomerCount Surveys

0%
Ease of Use

Flexkeeping (Glitch Management)

5

Loop CXM (by Benbria)

4

CustomerCount Surveys

0
ROI

Flexkeeping (Glitch Management)

4.8

Loop CXM (by Benbria)

4

CustomerCount Surveys

0
Implementation

Flexkeeping (Glitch Management)

4.9

Loop CXM (by Benbria)

Not enough data available

CustomerCount Surveys

Not enough data available
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

Loop CXM (by Benbria)

CustomerCount Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Benbria
vs.
CustomerCount

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

Flexkeeping (Glitch Management)

-
-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Flexkeeping
vs.
Benbria
vs.
CustomerCount
1-click quote request

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
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General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)
View all integrations (19)

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
View all integrations (10)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles