Compare Flexkeeping (Glitch Management) vs CrowdRiff vs Revinate (Surveys)

Compare Flexkeeping (Glitch Management) vs CrowdRiff vs Revinate (Surveys)

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs CrowdRiff vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 165 verified hotelier reviews across 44 countries.

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked

CrowdRiff

unranked

Revinate (Surveys)

89

Popularity

Flexkeeping (Glitch Management)

19 verified reviews

CrowdRiff

0 verified reviews

Revinate (Surveys)

146 verified reviews

Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

CrowdRiff

0%

Revinate (Surveys)

93%

Ease of Use

Flexkeeping (Glitch Management)

5

CrowdRiff

0

Revinate (Surveys)

4.7

ROI

Flexkeeping (Glitch Management)

4.8

CrowdRiff

0

Revinate (Surveys)

4.5

Implementation

Flexkeeping (Glitch Management)

4.9

CrowdRiff

Not enough data available

Revinate (Surveys)

4.6

Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

CrowdRiff

0

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

CrowdRiff

Revinate (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

CrowdRiff

Other

Revinate (Surveys)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping

vs.

CrowdRiff

CrowdRiff

vs.

Revinate

Revinate

Take recommendations quiz

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%

City Center Hotels - 16%

Casinos - 5%

CrowdRiff

Resorts - 0%

Motels - 0%

Hostels - 0%

Revinate (Surveys)

Resorts - 23%

Boutiques - 18%

Luxury Hotels - 14%

Featured clients

Flexkeeping (Glitch Management)

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

CrowdRiff has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Flexkeeping (Glitch Management)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

CrowdRiff

Pricing Available By Request

CrowdRiff has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Surveys)

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Custom Price Quote

Flexkeeping

vs.

CrowdRiff

CrowdRiff

vs.

Revinate

Revinate

1-click quote request

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

CrowdRiff

CrowdRiff doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

CrowdRiff

CrowdRiff doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Learning

Guest Services Supervisor

Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

CrowdRiff

CrowdRiff doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Great Control and management tool for guest reputation

Area GM

References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

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General Info

Screenshots

CrowdRiff doesn't have any screenshots

Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

View all integrations (19)

CrowdRiff

CrowdRiff doesn't have any integrations

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)

View all integrations (90)

Recent Company Updates

Flexkeeping (Glitch Management)

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Strawberry Chooses Flexkeeping to Completely Automate its Operations

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Recent Articles

Flexkeeping (Glitch Management)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

CrowdRiff

CrowdRiff doesn’t have any recent articles

Revinate (Surveys)

O’Callaghan Collection Selects Revinate

Revinate Achieves Hotel Tech Report Global Support Certification

3 years ago