Compare Flexkeeping (Glitch Management) vs SurvAI by Everguest Intelligence vs Loop CXM (by Benbria)

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Everguest

SurvAI by Everguest Intelligence

5 reviews
Benbria

Loop CXM (by Benbria)

1 reviews

Compare Flexkeeping (Glitch Management) vs SurvAI by Everguest Intelligence vs Loop CXM (by Benbria)

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs SurvAI by Everguest Intelligence vs Loop CXM (by Benbria). Find out which Guest Survey Software is right for you based on realtime data from 25 verified hotelier reviews across 8 countries.

Flexkeeping

Flexkeeping

Ranked 6 (out of 26)

5.0
19 reviews
View profile
Everguest

Everguest

Ranked 9 (out of 26)

4.9
5 reviews
View profile
Benbria

Benbria

Ranked 14 (out of 26)

4.5
1 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

SurvAI by Everguest Intelligence

unranked HTScore Icon

Loop CXM (by Benbria)

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

SurvAI by Everguest Intelligence

5 verified reviews

Loop CXM (by Benbria)

1 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

SurvAI by Everguest Intelligence

98%

Loop CXM (by Benbria)

90%
Ease of Use

Flexkeeping (Glitch Management)

5

SurvAI by Everguest Intelligence

4.8

Loop CXM (by Benbria)

4
ROI

Flexkeeping (Glitch Management)

4.8

SurvAI by Everguest Intelligence

5

Loop CXM (by Benbria)

4
Implementation

Flexkeeping (Glitch Management)

4.9

SurvAI by Everguest Intelligence

Not enough data available

Loop CXM (by Benbria)

Not enough data available
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

SurvAI by Everguest Intelligence

Loop CXM (by Benbria)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Everguest
vs.
Benbria

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

SurvAI by Everguest Intelligence

Resorts - 60%
Hostels - 20%
Motels - 0%

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients

Flexkeeping (Glitch Management)

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Flexkeeping
vs.
Everguest
vs.
Benbria

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available
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General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
Recent Company Updates

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

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Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles